Hotel Lago Grey
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Lago Grey accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 22:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- There is no capacity for cots in the room.
- There is no capacity for extra beds in the room.
- All children are welcome.
- Free!One child under 4 years stays free of charge when using existing beds.
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Important Notice
- LOCAL TAX LAW.<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%<br>To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid seperately.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Hotel Lago Grey in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“We were very happy that for all this money, at least we had a good accomodation. Beds are very big, comfortable and even long - 2m is exceptional in South America. The breakfast buffet is excellent. We didn't have dinner at the restaurant but the food served at the bar in the lobby is great. Still expensive, but so much more worth the money than the lousy meals you get at the refugio. The hotel is closest to the W circuit trail than any of the other accomodations in the Las Torres area.”
“Ubicacion and service”
“The staff hooked us up with a slightly larger room with an exceptional view. They were very friendly and helpful. Location is awesome. We did rent a car to get there which made life easy. Very comfy beds and great heat.”
“Phantastic setting on the shore of lake gray. Super easy to get to the tourboat to see the gray glacier. Staff was very friendly and attentive. Really nice lounge with lake view. Rooms are spotless clean with very practical layout”
“Amazing views and easy to arrange the boat trip to the glacier and other excursions.”
“This is an absolutely stunning hotel. We stayed for 3 nights in October and had an amazing time. I would recommend booking a Superior Room, as the views across the lake are incredible, we never tired of watching the weather change. The staff were excellent, so helpful, and we were really happy with the excursions that we booked through the hotel. The meals were delicious. I would recommend this hotel to anyone going to Torres del Paine, it is really special.”
“Beautiful scenery (breathtaking views) and very nice staff”
“Hotel and staff were fantastic. Views of the mountains and icebergs were sensational.”
“The view. It's like nothing else you've ever seen. Beautifully designed and surprising hotel literally in the middle of nowhere. Glacier and icebergs visible from your room! Super comfy, super king bed. Lovely bar and restaurant. 1hr + car drive from the nearest civilisation, get fuel before you leave, drive safely; the road is stony and full of potholes - but it's fun!”
“The hotel is really located at a great place, right on the edge of the lake. Beautiful scenery. Next to that, it is in the park, so it's perfect for visiting Torres del Paine.”