“Friendly and helpful staff. Car parking facilities in a very busy town. Although we had to pay extra this facility was worth it as it was available all day even after we had checked out.”
“The hotel is in a listed building. Very quaint with some hand painted Muriels”
“It would have helped to know there is no elevator.”
“Staff was fantastic! Lufthansa lost our luggage and the staff was great at calling the Lost and Found in Florence to locate our luggage.”
“Sweet hotel...good location, good breakfast and very clean.”
“In the middle of Lucca. Great for travelling Tuscany. Clean and friendly, helpful staff. Amazing breakfast.”
“We were allowed to have breakfast early on the day of our departure. We were lent cushions for our visit to the open-air Puccini opera. Quiet room (as requested) in the new building. Wonderful central location.”
“Location of the hotel is ideal and there was an elevator and air-conditioning which were appreciated being on the 3rd floor. The staff were very helpful and friendly”
“Such an amazing staff Very profesional , friendly , helpful Thankyou ! Location is fantastic You can park your car in the garage Breakfast is very good also Has gluten free option Property is very pet friendly Thanks again”
“the staff are extremely helpful. for example, i was going to a concert in lucca with my sister the night that i stayed with them. My dog was with me and they managed to arrange an extremely nice gentleman to 'dogsit' for me when we attended the concert. Lovely friendly, helpful people.”