Hotel Kreuz
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Kreuz accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 13:00 - 23:00
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Check-out
- 07:00 - 11:00
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Children and extra beds
- The maximum number of extra beds in a room is 1.
- All older children or adults are charged CHF 40 per person per night for extra beds.
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!All children under 2 years stay free of charge when using existing beds.
- The maximum number of children's cots/cribs in a room is 2.
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Important Notice
- The restaurant is closed on Mondays and Tuesdays.<br><br>The elevator is located in the main building. Persons with a disability are therefore kindly asked to inform the hotel thereof in advance so a room in the main building can be arranged for them.<p>Please inform Hotel Kreuz in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Free!Pets are allowed. No extra charges.
What guests loved the most
“Great location and service. Staff are very welcoming and do their best for you to enjoy your stay. Price was reasonable you pay for what you get. Perfectly clean rooms etc.. breakfast was nice too.”
“The hotel is maintained to a high standard and well equipped, clean, quiet, with wonderful view. Great staff, excellent breakfast, close to the train.”
“The staff are very friendly. They are very helpful and obliging. The breakfast is very good. The balcony/ area to sit outside is excellent and should be advertised as a special feature. We had booked three rooms and in the evening we would all sit out in the balcony and have a great time.”
“The property was ok and breakfast was ok as well, not so much to pick from but ok. ”
“A good family place to stay if you are in the area and want to visit Lucerne. Big family suite. Good breakfast. Friendly staff.”
“The staff was wonderful! We ate dinner in the restaurant with our 7 month old and when he started to fuss, one of the hosts walked him around the restaurant so we could quickly eat. So nice! They also had the baby crib setup in the room for us upon arrival.”
“Staff are friendly and take care of guests like family”
“The area is really nice and very close to the train station. Infact the walk down some of those paths is great. Really like the staff, they were very friendly and helpful. For me its all about ambiance and i really like the 'feel' of this place, even the view from my window was great.”
“I like everything about this hotel! It's not a modern hotel but it's definitely the great one! Great staff, great breakfast, really clean with comfort mattress. I really recommend this hotel! I would definitely stay at this hotel again if i ever go back there! ”
“It was warm without refrigerator and airconditioner.some of the rooms were noisy.”