Hotel Kervansaray
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Kervansaray accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 10:30 hours
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Check-out
- 10:30 - 13:00
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Pets
- Pets are not allowed.
What guests loved the most
“Good location, the friendly staff. WiFi was available, but on a bit little speed. The shopping center and the restaurants are nearby (5-10 minutes by walking)”
“centrally situated easy to find near walking distance to the areas we wished to visit standard 3*provincial Turkish hotel.nothing as it was as we expected”
“- big and comfy room- cleanliness - very comfortable beds- personell was extremely nice, attentive and helpful- taxi service to palandoken was organized by the hotel- very nice and helpful taxi driver- no matter what you need or ask, they will help you - good breakfast - perfect location: super markets, restaurants, banks, bus stops & city center just around the corner - we highly recommend this place and can't wait to spend our winter holidays there again ”
“nice little room, warm enough ( march) , good Turkish breakfast, very kind staff , close to bus stop for airport and Ejder bus to Palandöken (ski) ; many restaurants around ( a must : Erzurum evleri restaurant ! )”
“good location, we can access to good restaurants and good staff.”
“The gentlemen who run the establishment, really try to be helpful and make you feel welcome. Great quatities of breakfast chia! We didn't speak Turkish and they didn't speak English but both parties spoke a little French so we were able to communicate, a little! The TV in room seemed new, they appear to be investing in the hotel. The room was lovely and warm, just what is needed when the outside temp is minus 23 degrees cel. This is a basic no frills establishment, it's clean, breakfast - local continental, the staff friendly and its good value.”
“The staff were very helpful and the provided a map of the city. they organized transportation to us to go skiing which was cheap. In the meantime, they kept our luggage after we checked out.”
“Staff were friendly & helping, although they could barely speak English. Even the shopkeeper at the street corner, helped us a lot. He moved his car to give us space for parking , so that we could see the car from room balcony. Breakfast wasn't so big, but enough & acceptable.”
“For the price, this was a convenient and reasonably comfortable and welcoming hotel not far from the central attractions of Erzurum. The room was basic but adequate, and the included breakfast was at least satisfactory.”
“The host and other workers were friendly and helpfull. And it is a clean hotel.”