Hotel Jen Hong Kong by Shangri-la

508 Queens Road West Western District
8.3 497 reviews
Scores
  • Cleanliness
    8.7
  • Comfort
    8.4
  • Location
    8.4
  • Facilities
    8.1
  • Staff
    8.7
  • Value for money
    7.6
  • Free WiFi
    9.3

One of our top picks in Hong Kong.Offering commanding views of Victoria Harbour from its location on Hong Kong Island, Hotel Jen Hong Kong by Shangri-la provides elegant accommodation with free Wi-Fi and convenient location only steps away from HKU MTR Station. It features a 20 yards rooftop pool and a fully-equipped gym.Hotel Jen Hong Kong by Shangri-la provides daily round-trip complimentary shuttle bus to Hong Kong Station. It is a 10-minute drive from Central, lively SoHo and Lan Kwai Fong.Enjoy scenic views from the seating area. In-room comforts at Hotel Jen include a flat-screen TV, charging stations, PressReader application and an attached bathroom with a bathtub or shower facility.Guests can recharge with a leisurely swim at the rooftop pool, featuring sweeping views of the city and the harbour. Staff can attend to business and childcare needs.Listed as a Bib Gourmand restaurant in Michelin Guide 2014, Café Malacca specialises in Malaysian and Singaporean street-style cuisine. Guests can dine in a casual yet stylish area, featuring long tables, day beds and an open kitchen. Kennedy Town is a great choice for travellers interested in restaurants, convenient public transport and city walks.Hong Kong is brimming with contrasts – from sweeping views of Victoria Harbour and green mountainsides to tightly packed sidewalks and neon signs – and that's why I love it. Lucky for you, we’re located in the perfect spot to enjoy the hustle and bustle of this modern metropolis.Hotel Jen Hong Kong is just 30 minutes from Hong Kong International Airport, 10 minutes from the Airport Express, Hong Kong Station and 5 minutes from the Macau Ferry Terminal. A stay at Hotel Jen Hong Kong by Shangri-La places you in the heart of Hong Kong, minutes from University of Hong Kong and close to Hong Kong - Macau Ferry Terminal. This 4-star hotel is close to Soho and Lan Kwai Fong. Make yourself at home in one of the 283 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.Amenities Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle. Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has facilities measuring 1033 square feet (96 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Hotel map
Food & Drink
Bar
Good coffee!
Restaurant (à la carte)
Breakfast in the room
Bottle of water
Entertainment and family services
Babysitting/child services(Additional charge)
Reception services
Luggage storage
Express check-in/check-out
Ticket service
Concierge service
Currency exchange
24-hour front desk
Internet
Free!WiFi is available in the hotel rooms and is free of charge.
Languages spoken
Korean
Japanese
English
Chinese
Cleaning services
Dry cleaning(Additional charge)
Laundry(Additional charge)
Trouser press(Additional charge)
Shoeshine
Ironing service(Additional charge)
Accessibility
Emergency cord in bathroom
Toilet with grab rails
Pets
Pets are not allowed.
Pool and wellness
Swimming pool
Fitness centre
Rooftop pool
Outdoor pool (seasonal)
Parking
Private parking is possible on site (reservation is needed) and costs HKD 350 per day.
Business facilities
Meeting/banquet facilities(Additional charge)
Business centre(Additional charge)
Fax/photocopying(Additional charge)
General
Non-smoking throughout
Shuttle service
Newspapers
Airport shuttle (additional charge)
Safety deposit box
Facilities for disabled guests
Shuttle service (free)
Non-smoking rooms
Family rooms
Air conditioning
Room service
Lift
Pool
Fitness Center
Airport Shuttle
Child Care
Concierge
Business Center
Bar or Lounge
No Smoking
Handicap
Restaurant
Spa or Sauna
Air-conditioned
Closest landmarks
MTR HKU Station
0.2 miles
The University of Hong Kong
0.2 miles
Hui Oi Chow Science Building
0.3 miles
University Museum and Art Gallery The University of Hong Kong
0.3 miles
Catholic Bethanie
0.4 miles
Sai Ying Pun Station
0.5 miles
MTR Kennedy Town Station
0.5 miles
Lung Fu Shan Country Park
0.6 miles
Sun Yat Sen Memorial Park
0.6 miles
St. Matthew's Church
0.8 miles
Most popular landmarks
SoHo
1.1 miles
Hong Kong Macau Ferry Terminal
1.1 miles
Lan Kwai Fong
1.4 miles
Victoria Peak
1.4 miles
MTR Hong Kong Station
1.5 miles
MTR Kowloon Station
2.1 miles
Hong Kong China Ferry Terminal
2.2 miles
Harbour City
2.3 miles
Temple Street Night Market
2.7 miles
Ocean Park
4 miles
Restaurants and markets
Stanley Market
6.8 miles
Natural beauty
Victoria Peak
1 miles
Victoria Harbour
2.5 miles
Closest airports
Hong Kong International Airport
12.9 miles
Shenzhen Bao'an International Airport
32.2 miles
Macau Airport
36.8 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Jen Hong Kong by Shangri-la accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 14:00 - 23:30
  • Check-out
    • 06:00 - 12:00
  • Children and extra beds
    • Free!One child under 6 years stays free of charge when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All further older children or adults are charged HKD 350 per night for extra beds.
    • All children are welcome.
    • All children under 12 years are charged HKD 350 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Important Notice
    • Please note that rates for extra beds do not include breakfast.<br><br>Kindly note that guests can take a metro and reach Hotel Jen Hong Kong through Exit B2 of HKU MTR Station.<br><br>The swimming pool is undergoing annual maintenance and is temporarily closed. It would resume normal operation in the middle of March, 2017. Thank you for your kind attention.
  • Pets
    • Pets are not allowed.

What guests loved the most

“Just the right size of the room, a comfortable bed, good internet speed and super - clean. All I needed and right next to MTR.”

, Indonesia

“The staff were friendly, hotel location was superb! Just next to HKU MTR, which was awesome as the MTR was our main mode of transport around. Upon checkout, we also made use of the hotel shuttle to Hong Kong station to do in-town check-in. Overall experience staying at Hotel Jen was very good, value for money!”

, Singapore

“Proximity to MTR underground line. This was steps away. Loved the club lounge and the pool. It was great to get back in hot afternoon and relax by pool before happy hour! Our room had an amazing view of harbour. Staff are so helpful and pleasant too.”

, United Kingdom

“Nice location. very friendly and helpful staff. Clean rooms.”

, USA

“MTR station around the corner and free shuttle service”

, Netherlands

“Next to an mrt station, cool part of town and nice staff.”

, United Kingdom

“Well received at check in. MTR right around the corner and complimentary shuttle to Hong Kong Staton.”

, Canada

“Bed was very comfortable. The location is close to MTR and central HK.”

, USA

“The bedroom was well appointed, with a good sized comfortable bed & pillows. There were tea & coffee facilities, a fridge, an iron, and bottled water provided.”

, United Kingdom

“Location near to MTR Less congestion area Good air conditioner”

, Malaysia