“Because of our previous stays we were given an upgraded room.”
“First room was not clean. Moved to a mediocre second room that was also not clean. I was supposedly in one of their best rooms with a view. One window looked directly at another hotel and the other overlooked the freeway. I booked 2 more rooms for my siblings. Their rooms were bigger than mine, one even had a better view. I thought maybe since I booked a special room with a view and was paying the bill I might be getting a better room. That obviously didn't happen. It was an embarrassment for me to have my family stay in this place. I was also told I was not on a pet floor and when waiting for the elevator a family walked out of their room with their dog. So much for honest disclosure.”
“Staff were super friendly, room was spacious, clean and modern”
“Loved the small window that opened so that we could enjoy the cool, crisp mountain air.”
“The beds were good and the staff were friendly and helpful.”
“We liked the location, close to restaurants and shops. Very clean and the breakfast was wonderful!”
“The room was overall beautiful. Wonderful shower and bed with comfortable seating areas.”
“The bed was very comfortable and it was easy walking distance to everything we wanted to see”
“The bathroom was super nice - loved the walk-in shower. Bed was really comfortable. Large TV directly across from bed. Close enough to walk and explore downtown Asheville. Have already recommended it to close friends. Would definitely stay here again.”
“Staff was extremely friending and helpful. Beds were very comfortable and rooms very clean.”