Hotel Hugo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Hugo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 4 years stays free of charge in a child's cot/crib.
- There is no capacity for extra beds in the room.
- Free!Up to two children under 16 years stay free of charge when using existing beds.
- All further older children or adults are charged USD 50 per person per night when using existing beds.
- All children are welcome.
- The maximum number of children's cots/cribs in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- The Service Charge includes:<br>Complimentary package handling and storage prior to and during the stay<br>In-room coffee making facilities<br>10% of all food and beverages at Cafe Hugo<br>24/7 use of the business centre with printing<br>Free local, domestic and international calling<br>WiFi for unlimited number of devices<br>24/7 access to offsite fitness centres<br>Newspaper in the lobby<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“The employees and the location, away from the crowed and close by everything with the subway.”
“The employees, specially at the reception. Location.”
“Nutella French Toast and the Cafe Mocha was delicious!”
“What an amazing find this was!! Incredible hotel, when we got their they had confused our stay dates but the lovely staff quickly resolved it and gave us $50 credit in the restaurant to apologise!! The room was a good size and very comfortable, the restaurant was lovely but the best bit is the roof top bar and view!!! The location is great for sight seeing in the centre! This hotel became a real favourite of ours!!”
“Staff super helpful. Trendy hotel. Cool rooftop. Nothing too big an ask. Only happy to pop up to your room with ice/extra coffee etc.”
“Really friendly and helpful concierge staff. They moved our room when we complained of a terrible smell on our first arrival and didn't hesistate to question us. Very accommodating.”
“The location was good, not far from Soho but far enough not to experience the noise from night life. The rooftop terraces were great but extremely busy at the week end. Beautiful views over the Hudson River, Statue of Liberty from one side & view of the Empire State Building, Chrysler Building and One World on the other side. Room size is correct compared to other hotels in New York.”
“We loved the cleanliness of the room, the housekeeping, fresh towels, clean and modern bathroom and finishings. It was able to comfortably fit the four of us - big for NYC standards. The roof bar was nice as well.”
“When we could get in, the rooftop bar was fabulous. A great asset for the hotel but no preference was given to hotel guests for using which was disappointing. Beds were comfortable. People who cleaned our room did a wonderful job.”
“Bed was very comfortable, modern interior, clean and fairly quiet. Roof top bar has a great view. Location is great for lower manhattan and easy access to Newark airport.”