Hotel Grand Windsor MGallery by Sofitel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Grand Windsor MGallery by Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID upon check-in.<br><br>All guests must be over the age of 18 years, and must present a valid photo ID upon check in. They must also sign the hotel's Terms of Stay.<br><br>Please note that early check in may be available for an additional charge. Please contact the property in advance, using the contact details found on the booking confirmation.<br><br>Please note that this property has a strict 'No Party Policy'.<br><br>Please note that the hotel only accepts cards that have been issued by New Zealand banks for EFTPOS payments.<br><br>You must present a valid credit card on arrival .Please note that this property requires an NZD $100 credit card pre-authorisation or NZD $300 cash/EFTPOS deposit upon check in to cover any incidental charges.<br><br>Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.<br>Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.<br><br>Discounted parking is available nearby at Britomart Carpark for NZD 25 one entry and one exit only. Please see the reception desk for a ticket. Please drop off your luggage to the hotel before going to the carpark.<br><br>Please note for bookings of more than 7 rooms, different policies and procedures may apply.<br>For further information please contact the property in advance, using the contact details found on the booking confirmation.
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Pets
- Pets are not allowed.
What guests loved the most
“Hanna, Remy were always ready to assist with a smile, same with the ladies assigned to fix our room”
“Fantastic modern and quirky finish in the rooms, beautiful bathrooms and a grand lobby. Great staff, great location.”
“Cleanliness, size of the room, staff and service all excellent!”
“Our room was very small, with two large suitcases we could barely get around the bed. The bathroom was nice.”
“Cozy, elegant, confortable and clean room. The breakfast was delicious with good price-quality! The staff was always available to assist with a smile on their faces. In this hotel there is attention to detail and that is what makes you feel welcome (and possibly extend your stay!). The location is perfect, close to the nice restaurants and bars on the bay, it is actually on the main Auckland shopping street (Queen's street) where you can find about everything, and should you wish to hop on the ferry to Waiheke, take the suttle bus to the airport, a taxi, or a bus to visit the city, every option is available within short walking distance! One really has no excuse not to enjoy the stay!”
“This hotel is beautiful! The staff were excellent and this was the most enjoyable hotel stay we have ever had!”
“Cleanliness and attention to detail was spot on. Staff very friendly, helpful and very well presented.”
“The location on Queen St. is good, unfortunately there is no parking and only occasionally help for the luggage.”
“Hotel really close to Ferry and "Cloud" which was why I chose the hotel. The place had been recently refurbished so everything looked pretty schmick. Staff were friendly while there. Got upgraded (supposedly)”
“Bed was comfy, convenient location, well decked out”