Hotel Grand Terrace Chitose
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Grand Terrace Chitose accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One child under 6 years is charged JPY 500 per person per night when using existing beds.
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Important Notice
- The free shuttle service from JR Chitose Station is provided between 16:00 - 21:00. Please contact the property directly upon arrival at JR Chitose Station, and wait at the station's west exit. The shuttle may take 7-8 minutes to arrive or longer, depending on traffic. Contact details can be found on the booking confirmation.<br><br>Please note that the property staff only speak Japanese.
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Pets
- Pets are not allowed.
What guests loved the most
“Great value for money and fantastic location , the snack and coffee facility at reception was great ”
“Overall the stay at this hotel was good. However, like many onsens around Japan, if you have tattoos then you're not allowed to use their hot spring facilities (at least that is what I was told during check in). Also the breakfast selection was not bad but during my stay at the hotel it had a lot of fried/breaded food and creamy baked potatoes for the breakfast buffet. There was very little selection of fruit or other cooked food that wasn't "greasy" or heavy. Bright side, the coffee machine on the 1st floor in the lobby made decent coffee, but overall I was dissappointed with not being able to use their onsen facility and lack of "healthier" breakfast options. Also, I stayed in a non-smoking room and have no complaints regarding the room, the air was clean and did not smell of smoke.”
“free bus shuttle to airport and free transport fee from AR Chitose station to hotel.”
“Highlight: A+ for providing free shuttle bus to airport. Earliest at 630am at 1 hr interval. Free coffee at lobby. Vantage radio in the room. Free disposable toiletries provided. Walking distant to all sort of car rental service.”
“I fully recommend the hotel! Breakfast in the morning was great”
“Free flow coffee & tea machine in lobby 0700-2400 & all you can eat chasuke fr 2100-2400 for guests.Airport shuttle v convinient .”
“The room is too small, the staff is not so friendly”
“Decent Location. Enough parking lot. Room is a bit small. Hotel has shuttle bus service to Chitose airport.”
“Very near to airport. The airport shuttle service is very convenience. Easy check in/out process. Our flight was early in the morning hence we didnt have a chance to try d breakfast. But we are very thankful with free flow coffee at the lobby area. Our morning started very well. Thanks to d coffee.”
“There was complimentary coffee and tea in the hotel lobby”