“The nicest staff we encountered during our 22 day trip. Marlene and her family are a delight. Restaurant was very good. Breakfast there offered an expansive view of nearby snow capped peaks. Convenient for drivers to both Zermatt and Saas Fee. Highly recommended.”
“The staff were wonderful, very welcoming and genuinely cared that we have a nice stay. 10+ rating on service. A nice plus is that you get the cable car ticket for free with your stay.”
“Melanie and her husband were awesome hosts! If you stay in Gratchen you must stay here. The location and property are amazing! They served us breakfast early as we were hiking. Truly accommodating, gracious and wonderful people!”
“Staff attitude throughout stay unfailingly warm and helpful. Hotel was spotless and very comfortable.”
“Good breakfaat. Excellent hot bath and SPA. Good location, close to Hannigalp Grachen; near to Zermatt. Nice service. The boss of the hotel are very friendly and nice!”
“The people who run the place are brilliant. We have stayed there twice already and the people are so helpful. They helped us a lot, when did UTMR and could leave the car there. Would highly recommend this hotel!!”
“I was taken here for my birthday by my husband for 3 nights in this beautiful hotel just a stone's throw from the Gondel. The staff are friendly beyond belief, they not only help you with your bags, but also unpack your skis and boots and hang them up ready for the following morning in the equipment room! Very cool. The rooms are immaculate, clean and very warm. We had a bathroom that had both bathtub and shower that felt like a 5 star spa. Lovely, and perfect after a chilly day on the slopes. The food is excellent and breakfast is huge = fuel for a full day of skiing. Highly recommended, very central, very friendly and I will definitely be returning!”
“Everything is good, the food, the people and the facilities”
“It had all the comfort foods I wanted before the Zermatt marathon!”
“Das Hotelierpaar und das Personal sind sehr herzlich und zuvorkommend. Man fühlt sich als Gast von der ersten Minute an willkommen. Das Essen wird mit frischen Zutaten angerichtet und schmeckt hervorragend. Das Z'Morge-Buffet ist der Hammer. Dies war unser erster, aber sicher nicht unser letzter Aufenthalt im Hotel Gädi”