Hotel Fire & Ice Düsseldorf/Neuss
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Fire & Ice Düsseldorf/Neuss accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- One older child or adult is charged EUR 20 per person per night in an extra bed.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- One child from 6 to 12 years is charged EUR 9 per person per night in an extra bed.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- Free!One child under 12 years stays free of charge when using existing beds.
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Groups
- When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“The style of the hotel is really adapted . This is like in a ski resort.”
“Brilliant room with really comfortable bed, with great bathroom. Marvellous facilities including a Snow Dome which I skied. Breakfast was very good.”
“It is a indoor ski resort. a two-storied bed is in the corner to accommodate two children Buffet in the biergarten was satisfactory.”
“Very clean, spacious and comfortable. The Alpine theme was fun, even on a business trip. Ski slope is open fairly late and price was reasonable for both lift ticket and gear rental, so I'm sorry we spent so much time at dinner and I didn't get a chance to try it out.”
“Directly located at the skiing hall with entrance from the hotel. Rooms just great, clean and cosy. "Alpen-Ambiente"”
“nice hotel for family with kids, there are many activities to be done there”
“Got a free upgrade to a family room. Room was decorated in a semi-cottage style. Cosy!”
“Just step out of Reality for a Night... The rooms And the hotel make you feel like bring On holidays in the Mountains”
“Friendly, welcoming staff. Useful location SW of Dusseldorf to the Autobahn. Unusual hotel from the norm!”
“We absolutely enjoyed our stay at the hotel. The receptionists were very nice, friendly, and helpful. We would definitely book a room at this hotel again! We had fun snowboarding. Room service didn't take long with our food and the food was great. The room was beautiful. I rate the hotel as being the best one we've ever been to in Germany!”