Hotel El Auca

Calle Napo 30-01 y García Moreno, 170514 Puerto Francisco de Orellana, Ecuador
Scores
  • Cleanliness
    7.9
  • Comfort
    7.3
  • Location
    8.5
  • Facilities
    7.7
  • Staff
    8.3
  • Value for money
    7.6
  • Free WiFi
    7.5

Hotel map
Food & Drink
Snack bar
Bar
Restaurant (à la carte)
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
English
Pets
Pets are not allowed.
Services
24-hour front desk
Luggage storage
Laundry(Additional charge)
Room service
Business centre(Additional charge)
Tour desk
Meeting/banquet facilities(Additional charge)
Daily maid service
Wellness facilities
Fitness centre
Massage(Additional charge)
Hot tub/jacuzzi(Additional charge)
Sauna(Additional charge)
Spa and wellness centre(Additional charge)
Parking
Free!Free private parking is possible on site (reservation is needed).
General
Air conditioning
Safety deposit box
Non-smoking rooms
Designated smoking area
Activities
Karaoke(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel El Auca accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 12:00 hours
  • Check-out
    • Until 11:30 hours
  • Children and extra beds
    • All children are welcome.
    • Any type of extra bed is upon request and needs to be confirmed by management.
    • All further older children or adults are charged USD 20 per night for extra beds.
    • The maximum number of extra beds in a room is 1.
    • All children under 12 years are charged USD 20 per night for extra beds.
    • Free!One child under 6 years stays free of charge when using existing beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Pets
    • Pets are not allowed.

What guests loved the most

“A very positive experience. The hotel is excellent for the area. Everyone,including the owners , treated me like family. They are very genuine. I will stay here when returning to Coco.”

, USA

“Convenient to airport. Squirrel Monkeys in the hotel courtyard, very tame, we got lots of close up photos.”

, Australia

“Hotel with a nice garden in the middle of the city, car you can leave there for some days”

, Netherlands

“After a rough night, we arrived in the morning to Hotel Auca and Tatiana, the manager was extremely welcoming and accomadating. She helped us set up a whole day jungle tour and we later met her husband, Tim who worked next door who was also more than kind and welcoming. We later received a call to our room from Tatiana, telling us she was going to help us out with something that her husband must have mentioned to her- she went completely out of her way to accolade us and it made our trip all the much better! Definitely a must go to if in Coca :)”

, USA

“Staff is very friendly. They had not available the cheap room we reserved, they were almost full so They upgraded our rooms for free because of booking.com”

, Ecuador

“Hotel is in the centre of the city. Hotel is in a safe area, there are many shops at the area also. Breakfast was very basic but hotel restaurant was very good. Hotel had a nice garden, there were some small monkeys at the trees.”

, Turkey

“La atención inmediata cuando se solicita un servicio y desayuno muy surtido”

, Ecuador

“Le parc de l’hôtel est très agréable, nous avons pu voir des singes et un agouti. Personnel très serviable, possibilité de laisser les bagages pour la journée. Petit déjeuner très bien à 7h du matin mais plus limité à 9h.”

, Panama

“Al llegar al hospedaje a pesar que pedi una habiltación con dos camas, en la recepción me dijeron que la reserva decia habitación con cama tradicional, y me dijeron que me podían dar otra habitación con un pago extra, a lo cual me negue porque mi reservación claramente decia habitación doble con cama matrimonial o 2 camas simples! llevaba ocho horas de viaje estaba muy cansada y ne tuviron de pie en el mostrador como 20 minituos!!! y el recepcionista encima me decia sin exaltarnos!!! una persona que no tiene idea en atención al cliente!! mala experiencia”

, Ecuador

“Exelente lugar, muy acogedor y confortable.. las cabañas hermosas”

, Ecuador