Hotel Duman
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Duman accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- All children under 6 years are charged KZT 3400 per night for extra beds.
- All children are welcome.
- All further older children or adults are charged KZT 9000 per night for extra beds.
- Up to two children under 6 years are charged KZT 3400 per night when using existing beds.
- The maximum number of extra beds in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- Please note that children up to 3 years stay for free using existing beds.<br>Please note that children from 3 to 7 years stay at 3400 KZT surcharge using extra beds.
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Pets
- Pets are not allowed.
What guests loved the most
“Good business hotel with good facilities and friendly staff Whilst a bit of a walk from the main CBD still close to some facilities, restaurants and shops. Nicee view from my room”
“- Clean - Spacious, very spacious - Comfortable - Other than the above incidents, the staff is respectful and the stay went smoothly”
“The breakfast was quite ok. The room was big and very well decorated with clean and modern look. The bathroom was big and modern with extra big fluffy towels. The staff were very helpful and the restaurant food was of a good standard.”
“The rooms were clean and spacey, the staff extremely nice (and spoke good English which is rare in Astana), the breakfast buffet was good and the pool and sauna area is great to relax. The park in front of the hotel is nice for a walk.”
“Excellent hotel. The Deluxe double was more like a suite. Comfortable and with loads of space. All the facilities you could wish for. Restaurant menu simple - but all the food I had was excellent. Service was friendly and efficient from checkin until departure.”
“I liked friendly reception staff. Welcoming wi the greeting card is nice. To have bath robe, slippers are so good during the stay. Swimming pool is great. Location is good in the middle between old and new centre.”
“Staff friendly and ready to help. Position. Service.”
“Duman is located very conveniently between left and right sides of the city. Rooms are very spacious and clean. Staff is kind and helpful. Fitness center is very well equipped. Breakfast is quite plentiful and tasty.”
“Room size is big, welcoming was nice. For business purpose (1-2 night stay) it is OK.”
“The hotel was cheap and value for money was very good. It is located close to downtown and to EXPO too. Well equiped with may facilities. Very good WIFI and not expensive restaurant.”