Hotel Cortezo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Cortezo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of children's cots/cribs in a room is 1.
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Important Notice
- Please note that the sun terrace does not have disabled access.<br><br>When booking more than 4 rooms, different policies and additional supplements may apply.<br><br>Please note that the property reserves the right to pre-authorise credit cards prior to arrival.
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Pets
- Pets are not allowed.
What guests loved the most
“Staff was friendly and very helpful. Could buy tickets from the hotel front desk and they would reserve places if asked. Rooms kept clean daily. ”
“Friendly staff Free upgrade and location”
“I completely missed the cut off time for breakfast but was still allowed to eat while the staff member was packing everything up. Much appreciated. The hotel shuttle although premium priced was reliable , clean and roomy. The location was the best part about the hotel, plaza mayor, gran via and all transport super convenient. Staff were happy to hold my suitcases for a number of hours also until the shuttle arrived.”
“The hotel had no double rooms available when we arrived so upgraded us, at no extra cost, to a junior suite.”
“Nice hotel but not my idea of a suite so thought it was expensive for what it was.”
“As per the check in staff, I was upgraded to Jr. Suite. The room was nice and spacious. The cooling facility was not good. The location was good, 5-7 mins walk to Puerta de sol and 10-15 mins walk to Primark, Gran Vía. The property also helped us to store our baggage after the checkout as we had to take a late night train. Did not get a chance to explore restaurants around but a few nice pizza places near Puerta de sol.”
“Very clean comfy beds great shower good central position”
“Great location for getting about and seeing things in Madrid. The woman on the front desk was very helpful....some of the men not so....easy to get to the airport, 20-25 walk to the train station where there is also bus that goes to all the terminals at the airport 24 hours per day 5 euros... I stayed here twice, I accidentally left something in my room which they kept for me and returned, I was impressed.”
“Staff very friendly and hotel location right in centre Madrid.”
“location, and a very friendly and helpful front desk gentleman named Marco”