Free!WiFi is available in all areas and is free of charge.
Languages spoken
English
Russian
Cleaning services
Laundry(Additional charge)
Daily maid service
Ironing service(Additional charge)
Pets
Pets are not allowed.
Outdoors
Garden
Wellness facilities
Beauty Services
Fitness classes
Fitness/spa locker rooms
Hair treatments
Hammam(Additional charge)
Fitness centre
Fitness
Hair colouring
Hair cut
Hair styling
Steam room
Spa lounge/relaxation area
Spa and wellness centre(Additional charge)
Spa Facilities
Sauna(Additional charge)
Personal trainer
Hot tub/jacuzzi(Additional charge)
Parking
Street parking
Secured parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
Business centre
General
Shared lounge/TV area
Lift
Non-smoking throughout
Shuttle service
Airport shuttle (additional charge)
Bridal suite
Barber/beauty shop
VIP room facilities
Room service
Family rooms
Non-smoking rooms
Heating
Air conditioning
Chapel/shrine
Designated smoking area
Shuttle service (additional charge)
Activities
Bowling(Additional charge)
Restaurants and markets
ТРЦ \"Проспект\"
0.3 miles
Рынок \"Арай\"
0.5 miles
Policies
Cancellation/prepayment
Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
Cards accepted at this property
BankcardHotel Complex Dostar-Alem accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Check-in
07:00 - 00:00
Check-out
00:00 - 20:00
Children and extra beds
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
One child under 16 years is charged KZT 3000 per night when using existing beds.
All children are welcome.
There is no capacity for extra beds in the room.
Important Notice
Please inform Hotel Complex Dostar-Alem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.