“This was very convenient location for us to stay as we were going to the devils nose train the next day. Javier was super friendly and very accommodating to our needs during our stay. He spoke english and showed us where we could get food in the area. All the staff was friendly and helpful.”
“Staff was great. We liked the quiet. The parking was far from the hotel in a fenced area in a dirt, but doable for us.”
“Large clean rooms (in the new building). Breakfast was unbelievably good and unquestionably the best we've had in Ecuador.”
“Arrived late but the kitchen staff made dinner for our party and gave us a choice of pizza or pasta (also got soup and salad). Breakfast of eggs, fresh fruit, cheese, hot bread and mora and tree tomato (tomate de arbol) juice was much more than expected. Hotel arranged for a taxi to the train station in Alausí (30 minute ride). Great experience!”
“Staff were very friendly and helpful. We were allocated a nice big room but couldn't get a wifi signal. We explained that this was important as we needed to plan each leg of our journey in Ecuador. We were then given a complimentary upgrade to an enormous suite with kitchen and en-suite Jacuzzi. We stayed here purposely to go on the devils nose train ride and the upgrade really made the stay more enjoyable.”
“We were given a suite in her new hotel down the street it was amazing. Very large and modern. Breakfast was okay nothing special. Staff was friendly and very helpful”
“Spacious bedrooms, comfortable beds. Good dinner at short notice.”
“Loved the staff & room. Good location & great breakfast. Staff spoke English well.”
“We found the staff and management to be very friendly and helpful. Excellent breakfast. Spacious comfortable rooms.”
“We loved the service! The owner offered to guide us up to guide us up to the Bosque Bacun. The staff made sure we were comfortable and well fed.”