Hotel Cerro Castillo
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Cerro Castillo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:30 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One child under 6 years stays free of charge when using existing beds.
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- LOCAL TAX LAW.<br>Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%<br>To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).<br>This additional fee (IVA) is not included in the hotel rates and must be paid seperately.<p>Please inform Hotel Cerro Castillo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“It was in a safe neighborhood. Close to my daughters school.”
“The staff were very helpful and friendly, the location was really very good, just a short 10-15 minute stroll to casino and restaurants around the area,breakfast was basic but fresh, and I never left hungry we would definitely stay again”
“Staff was super helpful, room was tidy and had everything from a fan and safe to toothbrushes and hair conditioner :D”
“Lo que más rescato de este lugar es lo muy bien ubicado que se encuentra, puesto que se encuentra cerca del centro de Viña del Mar y cerca de la avenida San Martín, en un sector residencial, sin ruido, lo que permite un buen descanso. Las camas eran amplias, el servicio del personal excelente. Lo recomiendo absolutamente.”
“Si era cómodo, pero muy basico para el precio que me cobraron, o sea por ese precio esperaba algo mas lujoso y mejor ubicación por la vista digo yo.”
“nos gusto mucho el lugar y el servicio de hidromasaje. Muy bueno”
“La vista del hotel muy buena.. La ubicación excelente, al lado de la playa y a pocas cuadras del centro..”
“Los servicios como wifi y agua caliente excelente. Así como el olor de los pasillos”
“Localização excelente, no meio dos 2 lugares Valparaíso e vina”
“Habitación comoda, buen desayuno, cercano a lugares turisticos.”