Hotel Castillo Imperial

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Hotel Castillo Imperial accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • From 15:00 hours

• Check-out
  • Until 13:00 hours

• Children and extra beds
  • The maximum number of extra beds in a room is 1.
  • All further older children or adults are charged COP 80000 per night for extra beds.
  • All children are welcome.
  • Any type of extra bed is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
  • Free!One child under 6 years stays free of charge when using existing beds.

• Important Notice
  • Please note that in case of reimbursement, an administrative fee will be deducted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Hotel Castillo Imperial in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>

• Pets
  • Pets are allowed on request. Charges may be applicable.