Hotel Castellano
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Castellano accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:30
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!All children under 2 years stay free of charge for children's cots/cribs.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- The maximum number of extra beds in a room is 1.
- One child under 12 years is charged USD 10 per night when using existing beds.
- All children under 12 years are charged USD 10 per night for extra beds.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- Please note the property's garage can fit cars with a maximum height of 1.9 yards.<br><br>Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%.<br><br>Please note that for tax exemption foreign travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country.<br><br>Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile.<br><br>This fee is not automatically calculated in the total costs for the reservation.
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Pets
- Pets are not allowed.
What guests loved the most
“Everything was very good. The accomodation, the staff, the breakfast.”
“Good value for money, and walking distance from the shopping mall and restaurants. Fresh pineapple for breakfast, and a reasonable buffet for the price. Comfortable beds. Modern bathroom, though a couple of hooks to hang towels, and a toilet roll holder, would have been useful. Free parking.”
“Friendly staff,full course dinner at a good price.Grwat”
“Everything was fresh and clean especially the bathroom and fixtures it looked as though everything has been newly renovated.”
“Staff was friendly. I was able to check in at ten in the morning. I directly handed in two bags of laundry - got them back in the afternoon. And I believe they failed to charge me...”
“Good, clean and quiet hotel in center of Puerto Montt. Not very cheap. But alternatives might be worse. For us, staying just the night, it was really ok.”
“Friendly staff, I arrived after a long flight in the morning around 8:30 am and they made sure I received the first cleaned room around 11:00 am which was highly appreciated! While waiting, I could use breakfast as well. Many restaurants and cafes within walking distance.”
“It's in a good location near the centre of town and some restaurants. Slightly better than average Chilean breakfast. Room is OK but quite small.”
“Right in the centre of town, with underground parking, you might want to confirm availability if in a car, good room, and breakfast is plentiful. Very nice staff, even trying to help me with my very bad spanish. Very helpful when I needed an extra night.”
“The staff were very friendly and helpful. The room was a bit basic but quite adequate with a good bed.”