Hotel Casa San Agustin
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Casa San Agustin accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- Free!One child under 12 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All further older children or adults are charged COP 290000 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
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Important Notice
- 16% VAT applies. Tourists with Visa PIP-3, o PIP-5, o PIP-6, o PIP-10; or temporary Visas TP-7, o TP-11, o TP-12 are exempted.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Please inform Hotel Casa San Agustin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The Casa was beautiful and special mention to the staff Ramon, Catherine, Yuila, and Jose. Thanks for all your recommendations of restaurants and activities in Cartagena!”
“Every single thing. One of the best hotels we have ever stayed at. Absolutely stunning property, incredible food, romantic, great location, comfy beds, awesome aircondition, the suite was a wonderful size, the bathroom beautiful...the staff soo nice!”
“This is an exceptional hotel through and though. The design is classic, the service wonderful, and the rooms are extraordinarily comfortable. We really loved spending the morning and hot mid day at the hotel before venturing out for the afternoon.”
“Stunning interiors. Beautiful pool. Gorgeous breakfast. Lovely location even though not in the heart of the old town like other 5* hotels e.g. Santa Clara /Theresa etc just a 5-10 minute walk away.”
“lovely hotel.beautiful surroundings.great food.excellent spa”
“The hotel was excellent and loved the attention to detail. The staff was very personable and we felt like we were in our own cozy home. My niece had a wonderful time and was treated like a queen. We will be back very soon. Otherwise, i give the hotel and staff 12 stars and the dinner needs to be quicker. 3 hour wait is not acceptable.”
“It was a pleasure staying in this beautiful hotel. The staff was warm and very helpful. The breakfasts were delicious. We love staying a Casa San Agustin.”
“Excelente accomodations, delicious food, beautiful and charming hotel, beautiful neighbourhood, staff very professional and kind.”
“Breakfast was included and not just a typical buffet. They have a menu in which you could order whatever you wanted to be cooked. The scented aroma of the hotel was pure bliss! Calming and needed. Most of the staff could speak very good English. The staff was also very informant in regards to site seeing ventures, assisting with transportation, restaurants, beaches etc. Everyone was extremely helpful. The atmosphere within the hotel is peaceful. No loud noises or disruptions.”
“Elegant, sophisticated olde world boutique hotel. Quiet, understated in the beautiful, historic district within Cartagenea's walls, with cantilevered balconies, tumbling bougainvillea. Best breakfasts. Staff, including Caterina and Raymond, ensured we saw places off the beaten-tourist track. Lots of quaint bars and restaurants nearby. Our large airy room, had a large garden courtyard, with large, heated jacuzzi. The hotel was spotless, with a sophisticated, understated ambience. No hesitation in recommending. Don't miss this hotel. One thousand times more interesting than dull hotel chains.”