Hotel Carlton
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hotel Carlton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- One older child or adult is charged EUR 30 per person per night in an extra bed.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 1 year stays free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Important Notice
- License number: H.BI.00003
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Pets
- Free!Pets are allowed on request. No extra charges.
What guests loved the most
“Great central location. Loved the period bar, service and grill food.”
“The staff were exceedingly pleasant and helpful and nothing was too much trouble from booking restaurants, ensuring that the rooms were as we wanted, giving tickets for the Guggenheim. The rooms were very comfortable and the breakfast buffet was extensive and delicious.”
“This is my second time at the hotel Carlton and it is always a joy to stay here when I am traveling to Bilbao.”
“Location. It was convenient location to get on a bus to Bakio (to go to San Fan de Gaztelugatxe). Taxi stand is right next to the hotel. It takes 15 seconds from Metro exit to the hotel. I could walk to the old city easily.”
“Lovely decor of the hotel made the atmosphere very elegant. The room (407) was large, in good condition with a good TV and a small entrance hall with a second door from the corridor making the room feel quiet and secure.”
“No, croisants should not be with sugar glaze..breads were good.. We had better breakfast at Hotel Londres in St Sebastiane, same price. Could be better with your hotel's standards. Several tv channels were not on, BBC forexample. There should be more French channels, at least France 2..cleanning staff of 105 was very helpful..”
“Location is great as well as the breakfast buffet.”
“This is a hotel built in the old grand style and it has been well maintained and updated where necessary. One of its key strengths is the staff, whom we found friendly and helpful in all areas - garage, reception, breakfast, bar and restaurant. The location is both pleasing and convenient, with the Guggenheim museum an easy 10 minute walk away. It was wonderful to have on site parking at such a central location, and although the access is quite difficult, the garage attendant took care of the parking and retrieving our car when it was needed.”
“First of all the location and the quite spacious room!”
“Location is awesome. Staff was great. when I arrived to leave my suitcase in the luggage storage they offered me to enter my room way earlier than the check-in time. Huge thank you!”