“Great location , staff very friendly., Room could have used a bit more housekeeping ...”
“Wonderful stay! Lovely front desk agent gentleman upgraded me to a king deluxe room on arrival. Seamless check in, great upper west side location close to Central Park. Lobby is stunningly decorated for Christmas, very cosy and welcoming. Room was comfortable, clean and spacious for NYC.”
“The staff was very friendly and helpful. The location was central to everything! Everything was so clean!”
“Liked the complimentary tea/hot chocolate in the evenings. Nice lounge area in lobby to relax.”
“Staff were friendly. Lobby was a comfortable place to have a coffee in the morning.”
“Room was very clean as was the entire hotel. Very inviting as staff was pleasant, polite and welcoming. Hotel is convenient to local shopping with nice restaurants on the same block and Beacon theater 2 blocks away. Have stayed here in the past and will be coming back again in the future.”
“The location is excellent and the staff were very accommodating and friendly. The room was clean and larger then normal for NYC. We could walk to Central Park in 5 minutes.”
“Location is great. Lobby is welcoming. It's nice to see people sitting and having real conversations. The staff is friendly and the cafe in the lobby is a big bonus!”
“location is great, walking distance to lots of good restaurants, Central Park and Lincoln Centre, rooms were comfortable, lobby area is a little congested and a bit tired.”
“Coffee and pastries sold conveniently in the lobby; very clean room; nice flat screen tv; small refrigerator; convenient location if you want to be in the upper west side - near bus and subway. Excellent staff - courteous and helpful.”