“Staff was friendly and helpful. They even matched us up to another couple to share a water taxi to our cruise ship.”
“Clean rooms, comfy beds, the friendliest staff ever!!!!!! Great location and overall a fantastic hotel that is 3* but with a 5* service.”
“The staff was so friendly and helpful. The property was very clean and the location was perfect. The bus to the airport is an easy walk from the hotel.”
“The hotel is just across the train station but you need to cross the steps of the bridges over the grand canal. If you are carrying XL luggage, you can always ask for a porter. It’s a lot cheaper than getting a water taxi. The room assigned to us is adjacent to the main hotel. We don’t mind the little walk since we were surprised by the very nice room we had. It’s like you have your own apartment. WiFi is also good. We had our breakfast at the main hotel. The breakfast is filling and sufficient. The staff are very attentive to your need. I believe that the best advertisement of this hotel are the staff. Frachesca is such a lovely host. The staff are warm and kind. Check-in and check-out are fast. On our last day, we have to checked out early and they have graciously prepared us breakfast for take away. Roberto even prepared coffee for us to sip before going. You really feel that you are being taken cared of. I will definitely stay here again if given the chance.”
“Super friendly staff. We enjoyed very much staying here and the Venice. Good breakfast. Very good location just opposite to the Venice train station. There was a surprise of birthday cake given in the morning in which it made us feeling great and thankful for their effort and care.”
“Location, friendly staff, view from room. I was recommended this hotel by a friend who stayed here for her honeymoon and I wasn’t disappointed! ”
“Beautiful location witj easy access to evrrytjing. Staff was amazingly helpful and pleasant. Would stay there as gain in a heartbeat.”
“Good continental breakfast. Such friendly staff A pleasure to stay with”
“The room was clean and spacious for my needs. Breakfast was a bonus. I had a view of a brick wall outside my window. Good location across from SL train station.”
“The staff was friendly & helped with all questions”