Hotel Albatroz Madeira

Quinta Dr. Americo Durão - Sitio Da Terça, 9100-187 Santa Cruz, Portugal
Scores
  • Cleanliness
    9.7
  • Comfort
    9.6
  • Location
    9.2
  • Facilities
    9.3
  • Staff
    9.9
  • Value for money
    9.1
  • Free WiFi
    8.9

Hotel map
Food & Drink
Very good coffee!
Fruits
Bar
Snack bar
Special diet menus (on request)
Restaurant (à la carte)
On-site coffee house
Breakfast in the room
Bottle of water
Entertainment and family services
Children television networks
Babysitting/child services(Additional charge)
Board games/puzzles
Reception services
Private check-in/check-out
Luggage storage
Express check-in/check-out
Currency exchange
24-hour front desk
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Services & Extras
Tickets to attractions or shows(Additional charge)
Languages spoken
French
Portuguese
German
English
Spanish
Cleaning services
Laundry(Additional charge)
Daily maid service
Dry cleaning(Additional charge)
Ironing service(Additional charge)
Accessibility
Wheelchair accessible
Emergency cord in bathroom
Pets
Pets are not allowed.
Pool and wellness
Hot tub/jacuzzi
Fence around pool
Facial treatments
Swimming pool
Body Treatments
Sun loungers or beach chairs
Kids' pool
Back massage
Beauty Services
Outdoor pool
Massage(Additional charge)
Neck massage
Full body massage
Foot massage
Solarium
Fitness
Pool bar
Pool/beach towels
Salt-water pool
Outdoors
Sun terrace
Outdoor furniture
Garden
Private beach area
Beachfront
Parking
Secured parking
Free!Free private parking is possible on site (reservation is not needed).
Accessible parking
Business facilities
Meeting/banquet facilities(Additional charge)
Fax/photocopying
General
Allergy-free room
Airport shuttle (free)
Car hire
Safety deposit box
Shared lounge/TV area
Lift
Family rooms
Room service
Soundproof rooms
Non-smoking rooms
Designated smoking area
Facilities for disabled guests
Air conditioning
Packed lunches
Heating
Bridal suite
Activities
Horse ridingOff-site(Additional charge)
Library
HikingOff-site(Additional charge)
Beach
Water parkOff-site(Additional charge)
DivingOff-site(Additional charge)
Tennis equipment
Tennis court
Snorkelling
FishingOff-site(Additional charge)
Golf course (within 3 km)(Additional charge)
Games room

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hotel Albatroz Madeira accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 14:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • All older children or adults are charged EUR 50 per person per night for extra beds.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • The maximum number of children's cots/cribs in a room is 2.
    • All children are welcome.
    • Free!All children under 3 years stay free of charge when using existing beds.
    • The maximum number of extra beds in a room is 1.
    • Free!All children under 2 years stay free of charge for children's cots/cribs.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Important Notice
    • Please note that from the 1st of May 2017 a city tax of EUR 1 per person, per night is not included in the total price and should be paid on site. This tax is charged to guests aged 18 and older. It is subject to a maximum amount of EUR 5 per guest.<br><br>Please note that for reservations under the condition &quot;Pay at the property - no prepayment needed &quot;, the total amount of the reservation must be paid at the check-in.<p>Please inform Hotel Albatroz Madeira in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p><p>In the event of an early departure, the property will charge you the full amount for your stay.</p><p>License number: <strong>7188</strong></p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“The breakfast was superb, staff was kind and helpful, the room was comfortable and big, many poolareas but we could not use them because of the weather, rain most of the time”

, Sweden

“The staff were excellent. Very welcoming, always there when needed, gave good advice and all the while without being intrusive. The location of the hotel is excellent too and the room is nice and spacious (and better in reality than on the pictures).”

, United Kingdom

“The smiley face for the beaches is for the hotels cliff bottom seawater pool which is absolutely wonderful. The restaurant is first class with some wonderful local fish dishes with first class staff.”

, United Kingdom

“The staff were all very friendly and approachable. The view from the bedroom was excellent. The pool area was excellent with a pool bar and had WC facilities. Two extra sea pools were on site down 71 steps.”

, United Kingdom

“Staff were excellent, every day of the stay. The sea pools are what makes the hotel into a fantastic hotel”

, United Kingdom

“Professional staff that could not have been more helpful. Large rooms. Excellent restaurant. Fresh water and sea water pools with ample sun loungers and shaded areas. It is close to the airport but there is no noise at all at the hotel. Lovely views from the cliff top location.”

, United Kingdom

“Friendly staff. Clean. Comfortable room. Incredible beachside salt water pool.”

, USA

“The staff are great, especially Carolina, Costa, Diogo and the young waiter in the morning and afternoons along with a very accommodating chef. They really do go above and beyond to make your stay pleasurable and enjoyable, something I thought reviewers put as a generic statement until we experienced it! The sea pool is amazing, and as there aren't many beaches on the island this is probably the next best that you can get. You CANT hear the planes even though you are very close to the airport. We only heard planes slightly when we were outside or at the sea pool, it really is not an issue.”

, United Kingdom

“EVERY WAS GREAT. STAFF,LOCATION,ROOM,SWIMMING POOLS,FOOD AND FREE TRANSPORT TO AND FROM AIRPORT.”

, Switzerland

“Amazing hotel, staff, food and facilities, we will be going back next year. Totally relaxing, peaceful and tranquil. A wonderful experience and totally relaxed after our stay. We didn't want to leave.”

, United Kingdom