Homewood Suites by Hilton Holyoke-Springfield/North
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Homewood Suites by Hilton Holyoke-Springfield/North accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- All children are welcome.
- Free!All children or adults stay free of charge when using existing beds.
- The maximum number of total guests in a room is 5.
- Free!One older child or adult stays free of charge in an extra bed.
- The maximum number of extra beds/children's cots permitted in a room is 1.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are allowed on request. Charges may be applicable.
What guests loved the most
“How accommodating the staff was. The friendliness of all of the staff. They were able to check us in early, because traffic wasn't as bad as we expected.”
“Honestly there was zero to complain about except that I could t stay longer. The staff were very accommodating and helpful. I also posted a review on trip advisor. Thank you for the great stay!”
“We left behind my sons medicine and housekeeping turned it in as well as front desk was able to mail it to us. Thank you again!!!”
“Breakfast was excellent, good variety and staff was wonderful”
“It was close to the big e and plenty of shopping and restaurants. Check in and out staff were wonderful to deal with”
“The room was spacious and came with everything you could possibly need. Having the kitchenette was great. I liked that the bedroom could be closed off from the living area as well. The bed was comfortable and the room was very quiet even though the hotel was pretty full during our stay. We never had any issues finding parking close to our room.”
“Bed was very comfortable, very nice breakfast bar.”
“Marianne checked us in at 9PM and she was wonderful. Our children were over-the-moon excited and she was patient and sweet with them. The booking site gave us a one room suite, even though I had requested 2 rooms, but she had already seen that we were a 4 person family and upgraded to a gorgeous, 2 bedroom suite.”
“The entire staff from the admin to house keeping was very helpful and cordial! My experience as a first timer was beyond my expectations. I will definitely recommend this hotel!!!”
“It was superb! The room was massive and we had an entire kitchen to use. The mall is also steps away from the hotel which is great. The staff were extremely friendly. Excellent value for money.”