Holiday Inn Express Surabaya CenterPlaza
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Cleanliness
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Comfort
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Facilities
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Staff
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Value for money
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Free WiFi
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Location
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Holiday Inn Express Surabaya CenterPlaza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- Free!One child under 6 years stays free of charge when using existing beds.
- All children are welcome.
- Extra beds are not available.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“price-quality performance, comfy bed, excellent breakfast, view to city”
“There was a booking error, where they left out 1 number, creating a heavily discounted price. This error was handled excellently by Ms. Cynthia. They offered us a free upgrade to their Suite rooms if we were to pay the regular price for the standard rooms. They also informed us that they would honor their heavily discounted price if we chose to go with that option.”
“Great room and comfort bed and pillow. Good location and nearby to local food .”
“Friendly staff. Good location. Pricey on additional extra bed. Free Parking and very convenient. Aircon is very cold and nice comfortable room.”
“Very near to eating n shopping area, also the warmth welcome by staffs”
“the bed was comfortable to sleep on.but the breakfast was not it all cracked up to be.no waiter around to attend to our need throughtout the breakfast except the girl standing at the entrance with smile all over her face. a nice and friendly girl. egg corner was nowhere to be seen,unless you know and order it throught the smiling girl.every one thought that there was no egg dish served for the breakfast.”
“Line Staff not properly trained especially housekeeping.They removed my branded shoe bag and disposed it as the staff had no clue of a shoe bag Pedestrian staff Hotel mostly for locals from around Surabaya Certainly NOT a international hotel in Indonesia's second largest city.”
“Beds are very comfortable- cleanness great, great service”
“Room is good for business trip for solo traveller and friendly staff.”
“Staffs were very professional, attentive and helpful. The rooms were very clean and looks new. There is a self service laundry room on level 2.”