Holiday Inn Express & Suites Malone

3351 State Route 11, Malone, NY 12953, USA
9.4 68 reviews
Scores
  • Cleanliness
    9.8
  • Comfort
    9.5
  • Location
    9.2
  • Facilities
    9.4
  • Staff
    9.7
  • Value for money
    8.7
  • Free WiFi
    9

Hotel map
Internet
Free!WiFi is available in all areas and is free of charge.
Pets
Pets are not allowed.
Pool and wellness
Swimming pool
Fitness centre
Indoor pool (all year)
Hot tub/jacuzzi
Services
ATM/cash machine on site
Business centre
24-hour front desk
Parking
Free!Free public parking is possible on site (reservation is not needed).
General
Air conditioning
Heating
Non-smoking rooms
Lift
Closest airports
Plattsburgh International Airport
43.1 miles
Montreal-Pierre Elliott Trudeau International Airport
50.5 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Holiday Inn Express & Suites Malone accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Children's cots/cribs are not available.
    • Free!One child under 19 years stays free of charge when using existing beds.
    • All children are welcome.
    • There is no capacity for extra beds in the room.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are not allowed.

What guests loved the most

“Great staff; front desk, the breakfast attendant to the maintenance and housekeeper. Friendly and helpful. This is my third trip to this hotel. Always feel like they are so friendly and generally nice there. Refreshing change from many hotels in bigger cities”

, USA

“The hotel was very clean and updated. The staff was very friendly. I would have given a perfect score but the bed was a bit uncomfortable. Maybe time for new upgraded mattress's?”

, USA

“Breakfast was great, staff very gracious, helpful, and knowledgable of the surrounding area.”

, USA

“I had a wonderful stay at the hotel and really enjoyed the staff I dealt with. I particularly enjoyed the pool and hot tub. I highly recommend this hotel !”

, Canada

“Staff were amazing, pool and hot tub great!! Hotel was very clean, breakfast was great and plenty of options.”

, USA

“Check in was fast and staff used my name when speaking to me, Lobby was clean and bright. Room was clean,orderly, and well stocked with big towels.”

, USA

“Breakfast was delicious...room was clean...bed was comfortable”

, USA

“The hotel was clean, comfortable and spacious. Loved the room setup. Convenient for what we needed. Staff was very accommodating and thoughtful. Area surrounding the hotel was clean and tidy with ample parking.”

, USA

“The staff went over and above to clear up a reservation mistake probably by me. Also the staff was very gracious due to the pending bad storm and early departure of guests. They went out of their way knowing we were leaving before breakfast to make sure and have a couple things available and fresh coffee. We were very happy and appreciative of that not many places would go over and above like they did.”

, USA

“Unfortunately my daughter and I did not sleep well. I believe it was due to our long travel prior to our arrival and not having a normal wind down time. The beds and pillows were great though. The staff were friendly and courteous.”

, USA