Holiday Inn Express & Suites - Cleveland Northwest
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Holiday Inn Express & Suites - Cleveland Northwest accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- Free!One child under 19 years stays free of charge when using existing beds.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Although the room I had requested was not available, the staff was nice and did what they could to accomodate my group. Breakfast was good, atmosphere was nice, clean and friendly.”
“The facility was excellent but what stood out was the friendliness of the staff from the owner down. The owner came over and introduced himself to every single person in the breakfast area. Super nice touch! He personally thanked each person for staying with them.”
“Room was clean and the bed was very comfy. Overall very pleased with spot”
“Yes everything was great. We had the opportunity to meet the owner Mr. Hughes very friendly.”
“The sheets felt like sleeping on sand they were pilled . I asked to change the sheets they gave me some wrong size and never fixed the problem the managers were never available to talk to me and I asked to be called and never was . I called 4 times to talk to them about the sheets being in such poor condition but after leaving messages every time ,I never received acall back. The women in the breakfast all moved like turtles to get food out on a busy Sunday morning being out of items and having to ask if they were bringing Any out. they had 3 large trash cans over flowing with trash sitting right near the food and they just kept walking by them instead of emptying them”
“The staff was excellent and the accomodations were very clean.”
“The breakfast was not impressive. I've had much better”
“Holiday Inn Express breakfast is always outstanding. We were able to get extra washcloths very easily.”
“The breakfast was delicious. The gym and rooms were clean and comfortable. The staff was exceptionally friendly.”