Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area

14 Benjamin Road, N2V 2J9 Waterloo, Canada
9.0 374 reviews
Scores
  • Cleanliness
    9.3
  • Comfort
    9.2
  • Location
    9.2
  • Facilities
    8.9
  • Staff
    9
  • Value for money
    8.4
  • Free WiFi
    8.5

Hotel map
Food & Drink
Very good coffee!
Snack bar
Reception services
Currency exchange
24-hour front desk
ATM/cash machine on site
Luggage storage
Express check-in/check-out
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Indonesian
Hindi
Spanish
Italian
French
English
German
Cleaning services
Ironing service(Additional charge)
Dry cleaning(Additional charge)
Trouser press(Additional charge)
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Pool and wellness
Fitness centre
Indoor pool (all year)
Swimming pool
Outdoors
Sun terrace
Garden
Parking
Free!Free public parking is possible on site (reservation is not needed).
Business facilities
Business centre(Additional charge)
Fax/photocopying(Additional charge)
Meeting/banquet facilities(Additional charge)
General
Facilities for disabled guests
Non-smoking rooms
Lift
Safety deposit box
Air conditioning
Gift shop
Heating
Allergy-free room
Newspapers
Mini-market on site
Non-smoking throughout
Designated smoking area
Activities
Golf course (within 3 km)(Additional charge)
Closest landmarks
St. Jacobs Outlets
0 miles
St. Jacobs Farmers' Market
0.2 miles
University of Waterloo
2.6 miles
Waterloo City Hall
3.6 miles
Centre In The Square
5.2 miles
Restaurants and markets
St.Jacobs Farmers Market
0.1 miles
Jacks Family Restaurant
0.1 miles
Wal-Mart
1.2 miles
St.Louis Bar & Grill
2.1 miles
Natural beauty
Laurel Creek Conservation Area
3.1 miles
Grand River
3.1 miles
Chicopee Ski Hill
3.1 miles
Chicopee Ski Hill
5 miles
Closest airports
Kitchener/Waterloo Regional Airport
9.4 miles
Hamilton International Airport
39.5 miles
London International Airport
44.4 miles

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Holiday Inn Express Hotel & Suites Waterloo - St. Jacobs Area accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • From 15:00 hours
  • Check-out
    • Until 12:00 hours
  • Children and extra beds
    • There is no capacity for extra beds in the room.
    • All children are welcome.
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All further older children or adults are charged CAD 10 per person per night when using existing beds.
    • Free!One child under 18 years stays free of charge when using existing beds.
  • Groups
    • When booking more than 9 rooms, different policies and additional supplements may apply.
  • Important Notice
    • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.<br><br>Guests under the age of 21 are only allowed to check in with a parent or official guardian.
  • Pets
    • Pets are not allowed.

What guests loved the most

“The room was comfortable and quiet. Staff was very helpful.”

, Canada

“I liked the large clean room, comfy bed (tho I bring my own pillow). The clean room, LOVE the blackout curtains (helps with sleeping), bathroom, and general area of the hotel. Most of the food was good. Warm comfy area with the TV's on, makes it a nice place for your morning routine; always enjoy the fresh coffee and juice. Didn't know the pancake machine was there, I seen it being used, when I was leaving (would have been nice to have known this thing makes little pancakes). I will know when I return. Staff are welcoming, helpful and friendly.”

, Canada

“Pleasant, helful , room was comfortable , beds also Cleanliness excellent”

, Canada

“The staff was warm and welcoming upon arrival. The breakfast was good and had the standard items and the staff would welcome you and even came around taking the dishes. I loved having the pool it was warm and relaxing after a busy day. I would recommend staying here to anyone visiting the area.”

, Canada

“Very clean, great breakfast. Location to where we planned to spend most of our time couldn'tbe beat”

, Canada

“Breakfast was quite good. Location next to St. Jacob's Farmers Market.”

, Canada

“Staff are amazing very helpful. Needed wheel chair accessible I didn't put that down and after the first night staff were able to switch rooms for us. Breakfast great”

, Canada

“Friendly/helpful/informative staff Good breakfast selection/variety”

, Canada

“I just LOVED this hotel! It is absolutely beautiful and the breakfast area is outstanding! It is very new and the facilities were exceptional. The room was spacious and beautiful. I would stay here again anytime!”

, Canada

“This place has been on my grandmothers bucket list for years. She's always wanted to stay, and it always books up fast for the summer. I booked it in May to guarantee that we could get a room. The hotel was really nice, we didn't really use the facilities because we were there to sleep. The breakfast was awesome, lots of yummy options. The staff were very helpful and gave us a map of the area. The farmers market was incredible. We traveled to elmira and alora, I recommend both to everyone! We also stopped in at picards peanuts. It was a really nice weekend trip!”

, Canada