“The bed was very comfortable, there was enough space for one person, though two people might have been a little cramped for space, but not badly. The HVAC unit can be set to have the fan run continuously and that was appreciated very much during the night. I liked that I was not able to hear any noise from the roads and, in general, the noise from the hallway was tolerable. Breakfast includes a nice variety of options and a nice, clean seating area. Overall this is a nice place to stay and isn't but a short jaunt east to Knoxville proper as well as a vast number of other places west of Knoxville to enjoy a meal, enjoy a drink, or both.”
“The selections of the TV stations. Nice quite area, slept well. Nice bed.”
“Horrible shower conditions in our room Mold on wall from shower water. Complained and was advised no problem noted Shower head was too large for shower. Sprayed over and under the curtain Received 30$ credit which was acceptable and offer to move rooms.”
“The staff was excellent, breakfast was really good and the hot food was actually hot.”
“"Friendly- customer service staff" despite seeming to be overwhelmed with the workload ....”
“Very comfortable accommodations. Friendly and helpful staff.”
“Staff (young brown skinned woman) at the desk was extremely helpful and courteous. She offered sensible suggestions to resolve an issue we presented in a very helpful and professional way. Excellent customer service. Now for the hotel: The mattress provided the -just -right firmness needed. The property was quiet. The bathroom was clean with extra towels. The water pressure is very strong. The water temperature good and hot when called for. The air condition worked properly, very cold air, colder than what we are use to. And the internet was easy to connect too and consistent. Breakfast items (food and juices) lots to choose from. The breakfast juice was cold and coffee extremely hot. Rate breakfast an "A". The breakfast gave us a good last impression. Yes, NC felt at home in TN.”
“Bed was extremely comfortable. Like how the pillows were embroidered with firm and soft, added a special touch.”
“Friendly staff plus the rooms were very large which was nice since we were with our kids”
“Well laid out design and arrangements for the rooms. Pleasant and polite staff.”