“The staff were pleasant and helpful. While waiting to check in the people in front of us were extremely rude to the staff person. The situation was handled with class. The room was nice and the pillows were great.”
“Booking was a gift-process was reported very smooth and easy. Accommodations were very good Location for Truman Sports Complex is good.”
“The staff was great and left us a note on our bed bc we were there for our anniversary. But other than that, there wasn't much impressive to me. But the staff is top notch.”
“Great location for seeing an NWSL game, going to the Zoo, or the Starlight Theater. Wouldn't be as good if you wanted to spend time downtown. Friendly staff, clean rooms, and free breakfast were all as advertised.”
“Overall stay was good. Breakfast was good. Would recommend this hotel to family & friends.”
“Breakfast was great. Lots of options. Bed was comfy and water pressure in the shower was great.”
“well below par for Holiday Inn properties we have visited. would not return nor recommend. Was convenient to Kauffman Stadium, but hardly anything else.”
“Loved the little Kureg in the room! Very handy Housekeeping staff were very pleasant and quiet! Other than the vacuums you wouldn't even know they were out there! Our room was really clean, I was pleasantly surprised...last few Holiday Inns we stayed at, we not clean at all”
“The most obvious quality is location, parking, free breakfast, very kind staff (don't loose this), check-out, and it is the first time I didn't have a problem with Booking.com, and that out of the last times I booked with you. One of the things booking.com needs to express with the hotel CEOs is the carpet needs to be replaced before there is a loss of customers like myself.”
“The staff was cheerful and helpful. The breakfast was very good.”