“The staff were so friendly and went above and beyond to make sure I had everything I needed! I loved that they provided a shower cap!! Great touch! Great location to the Caltrain.”
“Location was good. Mattress was uncomfortable to the point we didn't sleep. Someone's dirty underwear was left in the room. How could housekeeping not seen that? In one area of the room the floor was sticky. When we went to complain it was like they didn't care.”
“Staff are very attentive and friendly. Beds are comfortable. Rooms and property are clean.”
“Location, bed size cleanliness and customer service”
“We love the accommodations and the staff are all very kind, helpful and efficient. Always our #1 choice!”
“the guy in the front desk who attended me was so nice and hospitable”
“The dining room was well lit, a bit crowded at times. The foid was very good and the dining staff was attent”
“The nice young man who checked us in was very professional. The bed was super comfortable, fresh sheets & cover, awesome fluffy pillows. We appreciate the early check-in time at 3 o'clock, plus extra sleep time, checking out at 12 noon! That made our trip very satisfying!”
“Fast check in and out. Rooms were spacious and elegant looking.”
“Courtney,Andy,& Anita at the front desk accommodated us upon requesting a early check in. They were extremely friendly & helpful.This gave us the opportunity to get ready for a, wedding that we were attending. We were very lucky...Rooms are very clean.Staff was very friendly. Full Breakfast served until 12 o'clock, that was also nice especially with a 12 late check out on the weekend.Totally family oriented. Thank you Holiday Express for making our stay pleasant and enjoyable.”