Hokuten no Oka Abashiriko Tsuruga Resort
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hokuten no Oka Abashiriko Tsuruga Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 19:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- One child from 1 to 5 years is charged JPY 1080 per person per night when using existing beds.
- One older child or adult is charged 100 % of the room stay per night when using existing beds.
- There is no capacity for extra beds in the room.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- Free shuttle service to Abashiri Train Station and Yobito Train Station is available upon request. A reservation must be made at least 3 days prior to the check in date. Please contact the property for more details.<br><br>Public baths are open from 14:00-09:30 (next day)<br>(Weekends and holidays: 12:00-09:30)<br>(Closed from 03:00-04:00 for cleaning)<br><br>Please note, there are a dog and cat at the property.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p><p>Guests must check in by 19:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Surrounding area is very interesting but would be very difficult without a car. Good atmosphere, interesting public spaces. Good size onsen, and a separate one outside a few steps away. And a sauna. Lots to eat (not as much choice for vegetarians)”
“Buffet was good. Onsen was relaxing. And area was quiet and near to nature”
“Staff are generally friendly and helpful. Provision of hotel shuttle is a plus as hotel is quite far from train station and not easily accessible by public transport.”
“Excellent hotpot dinner. Spacious western + Japanese style room with a small kitchen. Fun fireplace on lobby where children enjoyed mashmellow BBQ. Helpful staff.”
“The onsen facilities were good. I especially liked the outdoor onsen and had snow falling on me while I had a soak.”
“We were staying at the room with private onsen. Staffs were very friendly and helpful, they lead us to the room gave detailed introduction on all facilities and services available to us. . Both breakfast and Kaiseki dinner were good.”
“Reception was great - Very good English spoken - Booked all travel (Taxi's, bus, boat etc) for us - Extremely helpful.”
“The staff is very helpful. Special thanks to 三蒲san at the front desk. She assisted us a lot in providing extra travel information around the city and arranging booking for us when we needed to last minute change our activity due unexpectedly no drift ice during our short stay.”
“Very well decorated to create a warm ambience. Outdoor onsen small comparable yo hotel size but cosy if not too crowded. Very attentive staff with excellent facilities. Worth one-night stay for a view of the lake.”
“The food is very good. I like the decoration inside the hotel. The service is very nice especially senior staff.”