Hokkai Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hokkai Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 14:00 - 18:00
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Check-out
- Until 10:00 hours
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Children and extra beds
- Free!One child under 4 years stays free of charge when using existing beds.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
- There is no capacity for extra beds in the room.
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Important Notice
- Dinner will not be served after 20:30, and no refund will be given.<br><br>Please note that either a set meal or a buffet meal will be served for breakfast. Guests cannot choose which meal will be served.<br><br>Please inform the property at the time of booking, if you're staying with children of 3 years or younger.<br><br>Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.<p>Please inform Hokkai Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The rooms were comfortable but the onsens were quite basic. The outdoor one is particularly small but that is most probably because we were at much nicer onsen resorts before this. Breakfast has a limited variety but it is very tasty. Staff are amiable and friendly.”
“We stayed in a Japanese-style room with lake view. The view is nice and we can watch the fireworks display directly from the balcony. The staff set up the bed for us and the bed is supper comfortable.”
“Staying in this hotel was the highlight of our Hokkaido road trip. We loved the spaceous, Japanese style room with amazing views out on Lake Toya. The location was perfecf as you can start one of the hiking/biking trails nearby or drive to the mount Usu ropeway within 20 minutes. The outdoor onsen was very enjoyable - so peaceful and quiet with views to Lake Toya. The hotel also has a little shop downstairs with snack food and drinks. We would definitely come back and regret not staying longer. ”
“On site parking with clean tatami room. Unobstructed lake view room.”
“It was very comfortable despite that I have booked 2 rooms with 5 people on each room. We slept on futons and they were clean and warm on cold cold day. The environment was so comforting. The view over looking the lake and garden just took our breath away. We manage to catch the 20mins of fireworks. Simply beautiful!We were given Japanese bathrobe for the Onsen below. There was hair dryer in the room for your information =). They also provided Japanese light snacks and packed green tea. ”
“This is a Ryokan inn , very lovely quiet place in Lake Toya.”
“Really loved this place more than I expected!! The staff were friendly & helpful even though they could only speak a little English. The room was big & the lake view was amazing, the futons & blankets were super duper comfy as well! (except for the pillow) Really loved the traditional Tatami style room!”
“Yes: this is Japan as its best: What a great room with it's Japanese decoration and Futon-beds. Good size for a Japanese hotel, too and for us Westerners even two arm-chairs and a 'normal' table. In-house wardrobe is provided free of charge, as well. Great location not even 5 minutes walking distance to the lake. Great service, even the snow and ice from our car was removed next morning, when we left.”
“Tatami room was big and comfortable. View from the hotel facing the lake is amazing. Overall, nice hotel to stay in.”
“Location is easy to find. Room is clean. Probably the least pricey hotel in LakeToya. Friendly front desk staff”