Hilton Xi'an
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hilton Xi'an accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- One older child or adult is charged CNY 300 per person per night when using existing beds.
- All children are welcome.
- Free!One child under 4 years stays free of charge when using existing beds.
- Free!One child under 3 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Guests are required to show a valid government-issued ID card or passport upon check-in.
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Pets
- Pets are not allowed.
What guests loved the most
“The staff were friendly, most could communicate in English which was most helpful. The concierge helped arranged a private trip for my husband and I to see the Terracotta Worriers and the Winter Palace, which was totally amazing. We also got an upgrade with lounge access for a very good rate.”
“Bed extremely comfortable. Staff very helpful and friendly. Hope to return with my family for vacation”
“THE STAFF WERE VERY HELPFUL. I AM A GOLD ELITE HH MEMBER AND ENJOYED THE USE OF THE LOUNGE. THE VARIETY OF FOOD AVAILABLE AT BREAKFAST AND LUNCH WAS ESPECIALLY NICE.”
“Great facilities and quality room befitting a Hilton. Helpful concierge”
“Simple, friendly check-in with good english spoken by all employees we encountered. Very comfortable room with nice view out on to the main street. Good, free wi-fi but only when signed up to marriott rewards, but was told this at front desk. Concierge was prompt and professional. Wide range of restaurants and cafes in-house, and other facilities available. Good location, not too far a walk from nearest subway station and very cheap to get around this way. 2 minute walk to city walls but further away from drum and bell tower and snack street (main sights).”
“Breakfast was very good. Large choice. Bed very comfortable and staff helpful.”
“Staff could not have been more helpful and friendly. They spoke good English and went out of their way to help us when we were in difficulties. The breakfast was excellent and the room service attentive.”
“Staff very helpful and most had pretty good English. Before our visit the concierge Jones had organised a car to pick us up. The buffet dinner was great value with wine included and the food was delicious. The maitre D Jeremy was great. They were all helpful in arranging a tour to the terracotta warriors and I'd recommend not doing that without a guide.”
“Special pillows, concierge service for arranging 2 way transport for dinner out of the hotel and good breakfast spread.”
“This is your typical Hilton in most ways, very polite staff, clean and modern.”