“Staff was very pleasant and helpful. Room was very inviting, bed was comfortable.”
“the Hotel is modern and the rooms are very nice beds are super comfy and the shower was amazing everyone that worked at the hotel that I spoke to was very friendly and helpful.”
“Reception was really friendly and let us check in early so that we could get rid of our bags. The hotel was clean and comfortable. Located in city centre but very quiet. Great bar/restaurant adjoining the hotel.”
“The customer service etiquette of all the Hotel Staff we interacted with was outstanding. The best service that I have experience in the Massachusetts area.”
“Cook to order breakfast - ordered a specialized veggie omelet which was done exactly (even a combo of egg whites and yolks). However, breakfast is not free - I believe it was $12.99 because of what I ordered (omelet, fruit). Great central location in downtown Worcester. Great for anyone visiting WPI - in walking distance if needed. On a busy street but room was quiet. Must have great noise abatement windows, insulation.”
“Outstanding facility - have returned every year since 2013, and will continue to do so - excellent stay.”
“It was great place to stop in between our journey to Maine. The room was clean, the pillows were fluffy, which I like. Uno restaurant was attached to hotel and great place to grab a drink after a long journey.”
“Staff was friendly, helpful and professional. Bed was very comfortable. Shower was great.”
“Our room was very clean and comfortable. The hotel employees were courteous and also very helpful and made us welcome . The breakfast they provided for us was delicious as well as their service at the chef's station.”
“J the front office supervisor has went above and and beyond both times I stayed there and she would be the reason me staying there whenever I come back. Thank you J for making me feel at home away from home.”