Hilton Garden Inn Cleveland/Twinsburg
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Paid WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hilton Garden Inn Cleveland/Twinsburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- Free!One older child or adult stays free of charge in an extra bed.
- All children are welcome.
- Free!All children or adults stay free of charge when using existing beds.
- The maximum number of total guests in a room is 5.
- The maximum number of extra beds/children's cots permitted in a room is 1.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“The parking lot was well lit for night time arrival. The staff was friendly and very helpful at check in with bringing the crib to the room and extra pillows. The eating area was very friendly and she was very helpful. The swimming area was very nice and clean.”
“Dining area and staff were fantastic. Coffee bar in morning was great.”
“The mattress was very comfortable. The room was a good size and the fridge was larger than expected. It held a case of beer easily! The complementary coffee station was great and the breakfast was excellent. Cracker Barrel is next door and can't compete with the breakfast. Close to everything & right off the highway.”
“room and staff was excellant..only problem was $36 for parking.which i didnt do .found somewhere else to park.and pay for continential breakfast thought was a bit cheesy”
“The staff, from the front desk to facilities to the breakfast staff was amazing. I live right around the corner from this hotel but my daughters like a "weekend get away" so we come here. Always a pleasure.”
“Gary at the front desk was very helpful when we had an issue with our room. He made sure the issue was resolved in a timely manner and with a focus on the guest. His assistance made us view the hotel in a much more positive light.”
“Convenient location. Beautiful room and property. Lots of parking.”
“The bed was awesome, we had the King adjustable, which we didn't expect. You can decide if you wanted firm or soft or in between on each side, so if your partner wanted firm and you wanted soft, you could adjust it. The pillows and covers were amazingly soft and very good quality. There was a microwave and fridge that were decent size. A keurig machine was very cool to have as well. We liked the garden area and landscaping of the hotel. Breakfast was affordable for made to order foods and good quality. The pool was nice and they had a laundry room that was super cheap if needed on main level. All the staff, no matter who they were, were very friendly and nice. We were greeted each morning and evening no matter who staffing were with hellos and a smile. Never had that experience before, so refreshing!”
“Pillows were fluffy and bed comfortable. Room was clean and staff was excellent and answered every request/question.”
“The staff is very helpful and friendly. The room was clean and comfortable. We always,stay there when we can,when we go to the area.”