“When I checked in the sweet and patient Alexis was working the front desk. I was having a bit of a problem (out of her reach might I add) that she helped me quickly resolve and when I called down later to ask for a bottle opener she personally delivered it to my room with the sweetest spirit! I had a flight on American Airlines the next day where I encountered the worst service from an incredibly rude stewardess, and it actually made me think of Alexis! I thought “If the girl I met last night was working this flight she would have never acted so poorly.” So thank you to Alexis for making an incredibly stressful work trip just a little bit easier! Gold star for her!”
“We stayed on the ground floor, which we never have before. The wall in the bathroom vibrated all night, from what I have no idea. We had the AC on 64-65 degrees and it stayed hot in the room all night. My husband and I barely slept. One of the worse nights I have had in a hotel in a very long time. We were suppose to stay 2 nights. We checked out the next morning after one night.”
“We thought it was very clean. Convenient location”
“Food was good. Although for the price there should be free or cheaper breakfast.”
“Newly remodeled rooms are very nice, staff is perfect!”
“The room was big, and the shower and bed were excellent! The price was affordable for this beautiful hotel!! If we ever travel through Kentucky again and need a hotel we will stay here!”
“The hard floors in the room facilitate better cleaning. Very cordial staff. Convenient to attractions and dining establishments.”
“I liked the extra ammenities in the room, and the location was perfect”
“The rooms were great...very clean and pleasing to the senses.”
“The staff was extra friendly !! Enjoyed talking with the Sales Manager Duncan Hines also the bar tender Mitchell was very friendly too !!”