Hillcrest Lodge

40241 Big Bear Boulevard, Big Bear Lake, CA 92315, USA
Scores
  • Cleanliness
    9.5
  • Comfort
    9.1
  • Location
    9.3
  • Facilities
    9.4
  • Staff
    9.8
  • Value for money
    8.9
  • Free WiFi
    9.7

Hotel map
Entertainment and family services
Books, DVDs, music for children
Internet
Free!WiFi is available in all areas and is free of charge.
Pets
Pets are allowed. Charges may be applicable.
Services
Daily maid service
Outdoors
Picnic area
Outdoor furniture
BBQ facilities
Parking
Free!Free private parking is possible on site (reservation is not needed).
General
Heating
Family rooms
Non-smoking rooms
Non-smoking throughout
Activities
Table tennis
SkiingOff-site
FishingOff-site
CyclingOff-site
HikingOff-site
Horse ridingOff-site(Additional charge)

Policies

  • Cancellation/prepayment
    • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
  • Cards accepted at this property
    • Hillcrest Lodge accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
  • Check-in
    • 15:00 - 20:00
  • Check-out
    • Until 11:00 hours
  • Children and extra beds
    • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
    • All further older children or adults are charged USD 15 per night for extra beds.
    • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    • The maximum number of extra beds in a room is 1.
    • All children are welcome.
    • All children under 12 years are charged USD 15 per night for extra beds.
    • All children under 2 years are charged USD 15 per night for children's cots/cribs.
  • Important Notice
    • Please notify Hillcrest Lodge in advance if checking in after 20:00.<br><br>Cribs are available upon request. Please notify Hillcrest Lodge in advance. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.<br><br>Please contact Hillcrest Lodge in advance regarding pet policies and charges.<br><br>Daily Housekeeping services are available upon request. Please contact the front desk to request housekeeping services.<br><br>For one night reservations, guests will be charged 100% on the day of booking.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
  • Pets
    • Pets are allowed. Charges may be applicable.

What guests loved the most

“Staff extremely friendly. We had no issues of any kind. Temperature control was great for both day and night time, with no forced air that usually causes big swings in temperature through the on and off cycles. Their furnace + thermostat setup was as good as it gets in keeping a constant temperature to the value we set! The place was clean and cozy, kitchen and bathroom were functional and fully stocked. The free DVD rental they have in the office was fantastic to entertain our 5 years old and give us a brief break. We felt very safe as both their property and the one next-door had a number of cameras overlooking the parking lot and the units. Our car was parked right outside our bedroom, so it was really easy to load / unload. The noise from the road was minimal and did not affect our sleep. Their check in/check out process is quick and flexible for after hours arrival (contact them though!). They are only a 10 minutes drive from Bear Mountain Ski Resort. We'll definitely come back here next time we are in town.”

, USA

“Exceeded what we expected.”

, USA

“We were with our 5 year old son,he enjoyed a lot with private yard .we also love the balcony included barbique. Love the cabin.% 100 will be back next year,same cabin.cozy, clean,private ,love love love. Big like”

, USA

“The staff was so pleasant. Great place to stay. Will definitely be back. Everything they do they do very well. They go above and beyond.”

, USA

“the host were great and friendly which makes the stay more comfortable. the grounds were nice and clean , and the rooms were very nice and cozy. we will be returning.”

, USA

“Very welcoming and clean, definitely would recommend this location.”

, USA

“The room was clean and neat. It had a very pleasant and relaxing vibe, The staff was great. My wife got sick and we had to cut the stay by 1 night, They credited back the1 night to my credit card. The most amazing thing is I didn't ask for this, I had rented the room and the chance of them renting it at the last minute seemed remote, being a small business is tough enough without losing out on revenue, so I didn't ask. They will have my business in the years to come.”

, USA

“It was so quaint and sweet. We loved the atmosphere and the nice staff. The owner was very pleasant and welcoming. He made us feel important. He gave us ideas about what to enjoy while we were there. We will definitely be going there again!”

, USA

“Very friendly and accommodating staff. Check in process was great as well as communication.”

, USA

“Owners were very personable and pet friendly! Bed sheets were super soft and comfy..”

, USA