Heliconias Grand Hotel
Calle Cuenca y Amazonas, 220150 Puerto Francisco de Orellana, Ecuador
Scores
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Food & Drink
Wine/champagne(Additional charge)
Breakfast in the room
Restaurant (à la carte and buffet)
On-site coffee house
Kid meals(Additional charge)
Snack bar
Special diet menus (on request)
Reception services
Tour desk
Private check-in/check-out
24-hour front desk
Concierge service
Internet
Free!WiFi is available in all areas and is free of charge.
Languages spoken
Spanish
English
Cleaning services
Ironing service(Additional charge)
Laundry(Additional charge)
Daily maid service
Pets
Pets are not allowed.
Pool and wellness
Hammam
Sauna
Spa and wellness centre
Hot tub/jacuzzi
Fitness centre
Fitness
Outdoor pool
Swimming pool
Outdoor pool (all year)
Outdoors
Terrace
Garden
Parking
Parking garage
Secured parking
Free!Free private parking is possible on site (reservation is not needed).
Business facilities
Meeting/banquet facilities(Additional charge)
General
Lift
Room service
Packed lunches
Air conditioning
Facilities for disabled guests
Designated smoking area
Vending machine (drinks)
Shuttle service (additional charge)
Grocery deliveries
Bridal suite
Safety deposit box
Family rooms
VIP room facilities
Shared lounge/TV area
Airport shuttle (additional charge)
Shuttle service
Activities
Games room
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Heliconias Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 12:00 - 23:30
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Check-out
- 06:00 - 12:00
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children under 12 years are charged USD 28 per night for extra beds.
- The maximum number of extra beds in a room is 1.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All children are welcome.
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Important Notice
- Please inform Heliconias Grand Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.<div data-et-view="ZOBYQLJCaGHZZAfQWZdKBQGMEZGZdMVXRT:2"></div><p>Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Nice room with A/C. Close to city. Nice pool. Good breakfast. Big property, all enclosed. Some street noise but good for a night or two.”
“A family hotel with charming staff, with no pretensions of sophistication. It felt very safe. Used mostly by working people. Based in the heart of Coca, near the river. It's not used to tourists, and they didn't speak any English so our Spanish was given a thorough testing! Lovely swimming pool.”
“El hotel está bien ubicado y tiene una bonita piscina”
“Quarto amplo com bom ar condicionado no quarto e empregados simpáticos.”
“L'emplacement dans la ville, la piscine, la chambre, le personnel.”