Heeren Palm Suites
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Heeren Palm Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children under 12 years are charged MYR 50 per night for extra beds.
- All further older children or adults are charged MYR 70 per night for extra beds.
- Any type of extra bed is upon request and needs to be confirmed by management.
- Free!One child under 6 years stays free of charge when using existing beds.
- The maximum number of extra beds in a room is 1.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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Important Notice
- A tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
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Pets
- Pets are not allowed.
What guests loved the most
“Hotel was a genuine replica of a peranakan home with lots of spacious halls on the ground floor. The breakfast could be better. Receptionist, Saiful was helpful and welcoming. Welcome drink and wet towel to refresh was a lovely touch.”
“The bed very comfortable, room very clean,tea time menu,very delicious and waitress for evening very friendly. Others think,im very satisfied.. Thank you..”
“Perfect. Beautiful heritage hotel. We were received and shown around by a very friendly and hospitable Omar who seemed to be waiting for us at the desk. Any needs or questions we had were taken care of immediately. Great place, great host!”
“Great bed and amazing space in the suite. We got the room at the top with a balcony facing the inner courtyard and that comes highly recommended for dining and chilling.”
“Excellent service. Omar and Hafiz at the front desk were so helpful and friendly. Omar was very chatty and made us feel very at home. We mentioned a particular restaurant to Hafiz and he actually printed a map of it and gave it to us that evening. The chicken rendang at breakfast was excellent. The kakak who cooked it even told my mum how to make it. Thank you, kakak. The hotel retained a lot of its historical features and was beautifully restored. Location was walking distance to major tourists sites.”
“Very nice renovated peranakan house ideally located. The bedroom is big, beautiful and comfy. We enjoyed to stay there!”
“Amazing colonial house - absolutely wonderful Very very kind people Delicious breakfast with typical Malaysian dishes”
“The Location, the staff and the old building with character”
“The staff is very friendly . All of them will greet the customer which I think this is great. The place is spaces and clean as well.”
“1. Staff were lovely and very helpful. 2. Cleanliness- super clean! 3. Size of the rooms they were extra spacious. 4 the hotel design- charming and gives you the peranakan flair”