Heartland Hotel Queenstown
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Heartland Hotel Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 10:00 hours
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Children and extra beds
- There is no capacity for extra beds in the room.
- All children are welcome.
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Groups
- When booking for more than 10 persons, different policies and additional supplements may apply.
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Important Notice
- Please note that there is a 1.5% charge when you pay with a credit card.<br><br>Rooms with views can be requested but are subject to availability and cannot be guaranteed. To be guaranteed a room with a view, please contact the hotel directly using the contact details found on the booking confirmation (a NZD 34.50 per night charge applies).
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Pets
- Pets are not allowed.
What guests loved the most
“Views were great, unique, spacious, and stylish rooms.”
“Only saving grace was the location which was right near queenstown centre.”
“Located at walking distance to the interesting places in Queenstown. Clean hotel with friendly staff. Promptly attended to our request for extra towel. Good size room, well cleaned. Room was cleaned and linen was changed daily. Very good hot water pressure. Wi-FI speed was very good in the room.”
“The rooms looked a little bit better in the photos and the place was a little bit lower than my expectations and the price that i paid but still good.”
“The bed was very comfortable, probably the best I have had in a room for a while”
“Large comfortable rooms, very clean with fantastic views”
“The staff were wonderful. The view from our room was breathtaking. The rooms are clean, but definitely need a refurbish. The bathroom is tiny and needing a wee bit of tlc. The location is fabulous short walk into the main part of Queenstown. I would stay again because of the staff and location.”
“Beautiful view, large room and was very unique. Location was great too, short walk to town. ”
“The location was very close to downtown Queenstown, price was reasonable, and the staff was very friendly.”
“Room is warm and cosy and over looking on a magnificent view of the lake and the mountain. It's only 5 min walk to the shops and to the restaurant . They cleaned our room everyday except on the day before we leave .”