Hanting Express Hangzhou West Lake

Policies

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • Hanting Express Hangzhou West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 14:00 - 18:00

• Check-out
  • Until 12:00 hours

• Children and extra beds
  • There is no capacity for extra beds in the room.
  • All children are welcome.
  • Free!One child under 12 years stays free of charge when using existing beds.

• Important Notice
  • Please provide your estimated time of arrival at the time of booking if you are arriving after 18:00. This can be noted in the special request box during booking, or by contacting the hotel using the contact details found on the booking confirmation.<br><br>Please note that due to local licensing guidelines, the hotel is only able to accept Mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologises for any inconvenience caused.<p>This property reserves the right to release the room after 18:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.</p>

• Pets
  • Pets are not allowed.