Hampton Inn Charlotte/Matthews
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Hampton Inn Charlotte/Matthews accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- 15:00 - 23:00
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Check-out
- Until 11:00 hours
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Children and extra beds
- Free!All children under 18 years stay free of charge when using existing beds.
- Extra beds are not available.
- Free!All further older children or adults stay free of charge when using existing beds.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Very clean and well maintained, very friendly and courteous staff, comfortable beds, great location for dining, within walking distance. ”
“Not much, we only slept and left the next moring.”
“Staff was friendly and helpful, room was clean and comfortable.”
“The room had things traveling ladies need -- like a multitude of mirrors. It also had very comfortable beds and nice furniture. The maintenance person we ran into in the downstairs hall was so nice. He introduced himself & asked if there was anything we needed.”
“Cosy room, bed comfortable. Hotel close and handy to where I was working. Easy pickup and drop off morning and night”
“There were errors with my bill, I charged multiple times for a no-show fee”
“Greeted by staff as if I was their very best guest.”
“variety of breakfast options and friendly staff. I was happy that they had a pack and play that I could use for my twins during my stay. The room was very large and spacious.”
“The staff was wonderful. The hotel was completely booked, but anytime we needed anything the staff was quick and courteous. I needed extra pillows late at night and it took less than 5 minutes to get them. Also, the coffee/tea bar is great. They kept it full all the time. I love the location. It is close enough to all the great shopping & events in Charlotte without being stuck in the traffic.”
“The rooms were nice and clean. The location was nice.overall stay was comfortable.”