HOTEL MYSTAYS Fuji Onsen Resort
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- HOTEL MYSTAYS Fuji Onsen Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
- Free!One child under 12 years stays free of charge when using existing beds.
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Important Notice
- Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.<br><br>Please note, on-site parking is limited. In the event that the on-site parking is full, guests will be directed to use parking that is 150 yards from the property.<br><br>When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.<br><br>Children staying in an existing bed must pay an additional charge to have breakfast.<br><br>Due to fire alarm and property maintenance check, the hotel will be under construction between 14 November 2017 and 15 November 2017. Guests may experience some noise between 9:30-15:00.<br><br>The public bath and hot spring bath will be under maintenance from 20 November 2017 and 21 November 2017. Guests will not be able to use the baths during 10:00-15:00.<br><br>The building will undergo window cleaning and heating system maintenance during 11 December 2017 and 12 December 2017. Window cleaning will occur during 11:00-15:00 and heating system maintenance will occur during 10:00-15:00.<p>Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.</p>
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Pets
- Pets are not allowed.
What guests loved the most
“Everything, especially reception staffs' friendliness and attentiveness, convenient location, spacious room with great amenities, and superb view of Mt.Fuji from the roomAlso on Hotel Mystays website, there is a chat function which their staffs are always available to assist or answer all guests' questions. I requested for help from here 2 times and both staffs who chatted with me are very nice and helpful. Thumbs up for Hotel Mystays and will definitely stay in their hotels when I travel to Japan again.”
“Room was very clean and cozy. Breakfast buffet was awesome. Good view for Mt.Fuji.”
“Newly build hotel, staff are helpful and very good facility.”
“Bed is very comfortable. Love how you can choose amenities in the lobby yourself. Great view of Fujisan both in room and onsen on the highest floor. Vending machine, ice machine and microwave on some floor are very convenient.”
“Nice accommodation with Mt. Fuji view from the room. Great view of Fujisan during sunrise. Excellent value for money. Very close to the main bus/train station. Nice onsen bath”
“This is a great hotel with beautiful rooms. Very clean and spacious. Staff are very friendly and helpful. Buffet breakfast has a large selection of food and drink, both western and traditional Japanese options available. Loved this place.”
“Very good view of mount fuji / clean room / nice staff”
“New hotel with excellent facilities. Good buffet breakfast and dinner. Awesome fuji view.”
“The beautiful, cozy, comfy, and immaculately clean bedroom with its stunning view of Fuji-san plus the excellent Onsen facing Fuji-san, not to mention the professional, helpful, English speaking staff. I would say I love everything about the hotel.”
“from the room, you can see the mountain, but there are plenty of building in front, which would be a little bit chaos from the view point , however, compared with the price, it is okay”