HELIOPARK Thalasso

Policies

• Billing/invoices
  • Official invoices (for tax/billing purposes) are available at this property for business travellers.

• Cancellation/prepayment
  • Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.

• Cards accepted at this property
  • HELIOPARK Thalasso accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

• Check-in
  • 17:00 - 00:00

• Check-out
  • 14:00 - 15:00

• Children and extra beds
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • The maximum number of extra beds in a room is 1.
  • All children under 2 years are charged RUB 300 per night for children's cots/cribs.
  • All children under 12 years are charged RUB 1950 per night for extra beds.
  • All children are welcome.
  • One child under 12 years is charged RUB 1950 per night when using existing beds.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

• Important Notice
  • The All-Inclusive rate includes:<br> - full-board meals (including alcohol)<br> - free tea/coffee, pastry and fruit from 9:00 until 22:00<br> - access to the wellness centre<br> - billiards, table tennis, football and basketball<br> - sports equipment hire<br> - kids club<br> - entertainment programme<br> - parking<br><br>Please note that from 30 December until 8 January the extra bed policies and rates may differ. For more details please contact the property.<br><br>Please note that rates are applicable for individual bookings and different policy applies for 10 rooms and more.

• Pets
  • Pets are not allowed.