HELIOPARK Residence Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Billing/invoices
- Official invoices (for tax/billing purposes) are available at this property for business travellers.
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- HELIOPARK Residence Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- Please note that a 1-hour spa session is offered to all hotel's guests free of charge.<br><br>Please note that early check-in from 00:00 to 06:59 is provided at cost of 1 night of stay. Check-in from 07:00 to 14:00 is subject to an extra fee in the amount of 50 per cent of cost of 1 night.<br><br>Please note that late check-out from 12:00 to 23:59 is subject to an extra fee in the amount of 50 per cent of cost of 1 night. Check-out from 00:00 is provided at cost of 1 night of stay.<br><br>Please note that Helio SPA works from 8:00 until 22:00 daily. 1 hour of free spa treatment is included in the rate.<br><br>Children under 12 years have free access to water area from 8:00 until 14:00<br><br>Please note that once a month spa complex is closed for maintenance.<br><br>Please note that pets up to 18 kg are welcome at the property.<br><br>Please note that rates are applicable for individual bookings and different policy applies for 10 rooms and more.<p>Please inform HELIOPARK Residence Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.</p>
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Pets
- Free!Pets are allowed. No extra charges.
What guests loved the most
“The breakfast food is much better than many hotels I've had in U.S. and all for lower price.”
“Excellent location. Parking is avaliable. Big and clean room. Staff is very helpful. ”
“Pretty much everything was great! Spa is nice and I got one hour included with my stay. The breakfast is very reach and tasty. Staff is helpful and welcoming”
“Everything was more or less acceptable. Room was more or less clean. Stuff was more or less friendly. Restaurant is retro style, food is not bad. ”
“There was great variety of food for breakfast and a good choice of fresh fruit.”
“Good breakfast, convenient bed, free of charge parking, very nice bathroom with large area of shower, excellent towels”
“Good food at restaurant on-site. I had the Borscht and home-made pelmeni. Room was modern and comfortable. Close to the pedestrian area with many other restaurants and cafes.”
“The room was beautiful - large and nicely furnished. The staff was always friendly and helpful, and spoke excellent English. And, I loved the easy access to an excellent restaurant. The meals I had were better than any that I had in Moscow and St. Petersburg later in my trip.”
“Понравилось местоположение отеля, еда в ресторане, комфортные номера. Персонал очень внимательный (ресторан, уборка номеров, техническая помощь).”
“Замечательный СПА.Удобная кровать.Вкусная еда в ресторане.”