H10 Puerta de Alcalá
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- H10 Puerta de Alcalá accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 14:00 hours
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Check-out
- Until 12:00 hours
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Children and extra beds
- All children are welcome.
- There is no capacity for extra beds in the room.
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Important Notice
- For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.<br><br>Please note that the property reserves the right to pre-authorise cards prior to arrival.<br><br>When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
- Pets are not allowed.
What guests loved the most
“Huge bed, super friendly staff, suitably placed to walk to concert at the Wixx Centre, easy access to Metro and only a 15/20 min walk into the main shopping areas (1.5km approx)”
“Location - just 3 min walk to the entrance of the Retiro park Nice decoration of welcoming area”
“Good hotel, handy to metro, park. V pleasant professional staff”
“We loved that this hotel has an incredible location, a view unique and a very warm personnel. The hotel is quite new and in top conditions.”
“Sorry we did not have breakfast in the hotel but some tapas in the rooftop very nice”
“The room and bathroom spacious with comfortable beds”
“Location (close to Retiro), easy metro access, very comfy bed. roof top terrace with fantastic view of the park and the city”
“Great location in upmarket Salamanca, close to Retira park and to several metros. Wonderful views from roof terrace- especially at sunset.”
“I know Madrid very well and I always like to stay near La Puerta de Alcala. It was my 1st time at H10 and definitely I'd recommend it, location is great walking distance to the park and metro station, you can travel to the centre within 10 minutes or walk in with just over 20 minutes.”
“The bed was super comfy; the room was clean and loved the view from the rooftop bar. The staff were helpful in storing our luggage before checking in and ordering us a taxi to the airport in the wee hour. I liked the computer/printing self-service.”