Gretna Hall Hotel
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Available Deals
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Gretna Hall Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 15:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- The maximum number of children's cots/cribs in a room is 1.
- All children are welcome.
- Free!One child under 2 years stays free of charge in a child's cot/crib.
- Free!All children under 5 years stay free of charge when using existing beds.
- Extra beds are not available.
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Important Notice
- Please note, renovations are currently taking place in the luxury suites. This is away from any guest rooms. It is also away from the restaurant, and as a result there should be minimal disturbance to guests.<br><br>WiFi is available in the public areas only.
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Pets
- Pets are not allowed.
What guests loved the most
“Room very nice and provided everything we needed for 2 night stay. Beds were VERY comfortable. Had the best night's sleep in ages. Food at son's wedding meal was fabulous - couldn't be faulted. Don't think I've had nicer roast beef anywhere. The whole wedding package was excellent from the "chapel" to the private room where we dined. Breakfast was good, excellent choice of hot and cold food and more tea, coffee and toast provided on request.”
“The location and local facilities were ideal. The staff were very friendly and attentive. In particular the young dining room waitress,in her first job, who was a credit to herself and the hotel.”
“Room was comfy and overlooked the entrance to the park like grounds. It was a good stopover spot in travelling into Dumfries and Galloway. Staff were pleasant to two elderly overnighters. Good fire in the bar.”
“Really friendly staff. Food was great both evening meal and breakfast. Can't really comment on facilities we only stayed l night on our journey north.”
“Staff were friendly, breakfast good, wedding rooms fabulous”
“We are getting married in Gretna hall in April 2018. We love it here”
“Every single member of staff acknowledged us and were extremely hospitable. Lovely warm room.”
“Staff were all very helpful in all areas of the Hotel. The lift wasn't working and the staff at reception when we arrived asked if they could help us with our luggage and in the morning when we were leaving the cleaners offered to help us.”
“Liked the location once total refurb of hotel is complete . I would defiantly give it a 9.5 out of 10 . Enjoyed my stay and staff were friendly and helpful”
“I always find the staff helpful although sometimes they seem to be under staffed.”