Grand Naniloa Hotel, a Doubletree by Hilton
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Cleanliness
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Comfort
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Location
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Facilities
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Staff
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Value for money
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Free WiFi
Policies
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Cancellation/prepayment
- Cancellation and prepayment policies vary according to room type.Please enter the dates of your stay and check the conditions of your required room.
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Cards accepted at this property
- Grand Naniloa Hotel, a Doubletree by Hilton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
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Check-in
- From 16:00 hours
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Check-out
- Until 11:00 hours
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Children and extra beds
- Any type of extra bed is upon request and needs to be confirmed by management.
- All children are welcome.
- Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
- All further children or adults are charged USD 30 per night for extra beds.
- The maximum number of extra beds in a room is 1.
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Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
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Important Notice
- Please note: Restaurant hours:<br><br>Breakfast Buffet: (07:00 - 10:00); Sundays (07:00 - 11:00)<br>Lunch Buffet: (11:30 - 13:30)<br>Dinner: (18:00 - 22:00)<br><br>Lobby Bar: (15:00 - 23:00)<p>Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.</p><p>License number: <strong>TA-126-334-1568-01</strong></p>
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Pets
- Pets are not allowed.
What guests loved the most
“the room had a great view and the bed was sooo comfortable. breakfast was also very good.”
“I liked the cookies at check in although I would have preferred chocolate chip.”
“The beautiful view of Hilo Bay, and the beautiful atmosphere in the hotel.”
“had a room with lanai,nice view and waves crashing in the rocks. great little restaurant (hula hula) onsite, but loved Pineapples in down town hilo”
“Lovely ocean views from the room. Amazing staff: we had a small problem during our stay, and they were totally understanding and tried to help in any possible way. We really appreciated it.”
“All was perfect. Great service. Wonderful facilities and food.”
“Reasonably comfy hotel, conveniently located close to the airport and touristic attractions are nearby.”
“Great view from the room. Live music on Saturday night in the lobby was excellent. Pool area terrific. Great area for walking.”
“The restaurant staff were great and very helpful but the food wasn't all that great. Hotel staff were very helpful as were those in the little gift shop.”
“The room was extremely comfortable, the view was magnificent and staff couldn’t be kinder. I came under difficult circumstances and they were gentle and supportive.”